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Lexus of Cherry Hill

Mount Laurel, NJ

4.8
747 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 747 reviews

September 12, 2025

Shannon Hicks has been the best Service Advisor at Lexus of Cherry Hill. He will keep you updated and a pleasure to work with. Thank you Shannon! More

by Jonrvee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

Disgusting Sales Experience , i called the dealership to talk to Bianca , Receptionist told me she wasnt there , i asked for three more sales guys , receptionist told me none of them were there and after a More

by Raghava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keanan Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
Sep 10, 2025 -

Lexus of Cherry Hill responded

Raghava, I'm really disappointed to hear about your negative sales experience. We pride ourselves on providing helpful and courteous service from the beginning of any inquiry, so it's concerning that you felt rushed and disrespected. Your feedback is important to us, and we would like to investigate this further and work towards making things right for you. Please give me a call so that we can have an open conversation about what happened and see how we can assist you moving forward. - Tony LoBello - General Sales Manager - 856-727-1111 ext 1103

September 09, 2025

I have been taking my car in for service at Lexus of Cherry Hill for about 5 years now, and every single time I request to work with Jamie Robinson. She has been nothing short of amazing—always warm, we More

by amroassaidi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson-Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Lexus of Cherry Hill responded

We are so flattered by this stellar review of Lexus of Cherry Hill! It's wonderful to hear that you've consistently received top-notch service from Jamie over the years. Thank you for your loyalty and kind words!

September 01, 2025

amie Robinson-Lind her customer service is excellent She treated me warmly,friendly. I started to talk about my family and what I was going through and she took the time to listen. This lady really made my More

by jeanperki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson-Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Lexus of Cherry Hill responded

Jean, we're so grateful to hear Jamie made such a positive impact! We can't wait to welcome you back to Lexus of Cherry Hill. Safe travels ahead!

Sep 08, 2025 -

jeanperki responded

A great human being. God Bless her and the family. I will be back for my next scheduled oil change

August 29, 2025

Prompt, courteous staff. Good, timely service. Dealer provided loaner car free of charge for the day. More

by Asbh1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Lexus of Cherry Hill responded

We are elated to hear that our staff was prompt and courteous, and that you were provided with a loaner car as well. Thank you for choosing Lexus of Cherry Hill and for sharing your feedback with us!

August 25, 2025

Service techs and managers are knowledgeable and customer oriented. Only concern was the long wait even though I had an appointment. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Lexus of Cherry Hill responded

Hi Charlie, we appreciate your feedback and apologize for the wait. Your time is valuable, and we'll work on improving our scheduling. Thank you for choosing Lexus of Cherry Hill. We hope to see you again! Safe travels!

August 22, 2025

Just took my 350 RX in for service this week My service consultant is Jamie Robinson-Lind. Jamie always makes the process uncomplicated, pleasant, and easy. Never difficult making an appointment with Jamie More

by David.weiss2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson-Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lexus of Cherry Hill responded

David, we're happy to hear our team made things smooth and enjoyable for you at Lexus of Cherry Hill. We’ll be sure to pass along your feedback to Jamie. See you next time! Safe travels!

August 13, 2025

We have purchased and leased many cars through the years and have always been very satisfied with Cherry Hill Lexus. But it is our service consultant, Jamie Robinson-Lind that brings us back time and time More

by David.weiss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson-Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Lexus of Cherry Hill responded

It's terrific to hear that your experiences with Jamie have made such a positive impression and kept you coming back over the years. We truly value your loyalty and kind words. Thank you for choosing Lexus of Cherry Hill!

August 09, 2025

Jamie Robinson-Lind is an absolute standout in customer service. She treats me like family, warm, friendly, and genuinely caring—while always maintaining the highest level of professionalism. She communica More

by Rosanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Robinson-Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of Cherry Hill responded

Rosanne, we're so grateful to hear Jamie makes you feel at home here at Lexus of Cherry Hill. We’ll be sure to pass on your kind words to her. We look forward to seeing you again down the road! Safe travels!

August 09, 2025

Its always 1st class service and Jamie Robinson makes the process super easy. She's fantastic to deal with and explains everything great! More

by Mryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson-Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of Cherry Hill responded

Thank you for sharing your positive feedback about Jamie and our service team! We appreciate your business and hope to see you again at Lexus of Cherry Hill! Safe travels!

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