Jonathan Serrano

Dealership is always available to answer questions and help with any issue. Service department has never failed in attending to my service needs. I have no complaints. I would buy another car from this help with any issue. Service department has never failed in attending to my service needs. I have no complaints. I would buy another car from this dealer More

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Johnathan was amazing. Excellent customer service . He answered all of my questions. I was more than satisfied. Excellent customer service . He answered all of my questions. I was more than satisfied. More

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When arriving for service I was greeted by Jose who took my information and told me Jonathan Serrano would be my service consultant. Jonathan introduced himself and took my information. Later in the day h my information and told me Jonathan Serrano would be my service consultant. Jonathan introduced himself and took my information. Later in the day he called me when everything was completed. He went over everything in detail that was done. I was very pleased with his communication in detail with me. More

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Upon my arrival a service personnel immediately taken my information. Then said Jonathan would come and finish the process. My service consultant. was Jonathan Serrano. Upon completion of assessment for my information. Then said Jonathan would come and finish the process. My service consultant. was Jonathan Serrano. Upon completion of assessment for my vehicle needs. Jonathan went over every detail with me. I was well pleased with the overall service that was provided. More

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Jonathan provides consistent white-glove service. I’m very comfortable with him. He’s very kind, professional and accurate with information. I’m so grateful to work with him. I have a choice of Lex I’m very comfortable with him. He’s very kind, professional and accurate with information. I’m so grateful to work with him. I have a choice of Lexus providers. — I travel here, which is further, because Jonathan and Lexus of Cherry Hill are top notch. More

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Very efficient. Easy getting in and out. Glad that you washed the car. 15 words is annoying, not necessary. Easy getting in and out. Glad that you washed the car. 15 words is annoying, not necessary. More

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Today I had my car serviced at Lexus and worked with Jonathan. Jonathan was very professional, friendly, and took the time to explain exactly what my car needed. He was very patient and took the time to Jonathan. Jonathan was very professional, friendly, and took the time to explain exactly what my car needed. He was very patient and took the time to answer all of my questions without rushing me. Overall, I had a great experience at the dealership. I’d definitely recommend Jonathan to anyone looking for reliable service. More

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I am extremely pleased with my 35,000 mile complimentary service check performed at Lexus of Cherry Hill. Jamie arranged a loaner car for me and kept me updated by text. All of my questions were addressed service check performed at Lexus of Cherry Hill. Jamie arranged a loaner car for me and kept me updated by text. All of my questions were addressed, including having a technology technician speak with me about an issue I was having with the digital key. I highly recommend this dealership, as well as service advisor, Jamie Robinson -Lind. This exemplary service is one of the reasons I continue to return to Lexus of Cherry Hill for all of my car needs. More

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I have bought 2 cars from Lexus of Cherry Hill and my experience with this dealership has been outstanding! experience with this dealership has been outstanding! More

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Jonathan was very courteous and accommodating. He went over everything about the services being performed and I was very satisfied with the results. He went over everything about the services being performed and I was very satisfied with the results. More

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