Jonathan Serrano

I am extremely pleased with my 35,000 mile complimentary service check performed at Lexus of Cherry Hill. Jamie arranged a loaner car for me and kept me updated by text. All of my questions were addressed service check performed at Lexus of Cherry Hill. Jamie arranged a loaner car for me and kept me updated by text. All of my questions were addressed, including having a technology technician speak with me about an issue I was having with the digital key. I highly recommend this dealership, as well as service advisor, Jamie Robinson -Lind. This exemplary service is one of the reasons I continue to return to Lexus of Cherry Hill for all of my car needs. More

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I have bought 2 cars from Lexus of Cherry Hill and my experience with this dealership has been outstanding! experience with this dealership has been outstanding! More

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Jonathan was very courteous and accommodating. He went over everything about the services being performed and I was very satisfied with the results. He went over everything about the services being performed and I was very satisfied with the results. More

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This dealership is great. They took me in last minute and provided a loaner. Good service. Highly recommend Jonathan in service dept. They took me in last minute and provided a loaner. Good service. Highly recommend Jonathan in service dept. More

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This dealership is a great place and the people who work there are amazing and very friendly and professional there are amazing and very friendly and professional More

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The service advisor , Jonathan Serrano , was extremely excellent. He questioned me about the car situation. He ran tests immediately to see what the issue was. I was offered a complimentary car if I need excellent. He questioned me about the car situation. He ran tests immediately to see what the issue was. I was offered a complimentary car if I needed one. I did not need one. The work was completed in 2 hours. I received a complimentary car wash and interior clean. Mr Serrano was knowledgeable, considerate and had excellent Lexus acumen. Although I was nervous and uncertain he was able to calm me down and solve the issue. I highly recommend Lexus a car dealership that hired an excellent expert Service Advisor Jonathan Serrano. Respectfully, Deborah Jumpp - A 2 cars Lexus owner for 5 years More

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First-time Lexus owner and I am assigned to Jamie. Jamie is friendly, professional, dedicated, and committed to excellent customer service. Jamie listens to my concerns and works to quickly resolve Jamie is friendly, professional, dedicated, and committed to excellent customer service. Jamie listens to my concerns and works to quickly resolve them. I am appreciative of Jamie's personal touch to follow-up via text/email on the car status. Thank you for being an outstanding representation of the Lexus brand. More

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From sales to finance to service, all professional, knowledgeable, and friendly. Top shelf all the way. knowledgeable, and friendly. Top shelf all the way. More

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I take my 2 Lexus vehicles to Cherry Hill Lexus for service. I really like dealing with Johnathan Serrano and Ginger. They are both very nice and accommodating. I had 4 new tires put on and an oil chan service. I really like dealing with Johnathan Serrano and Ginger. They are both very nice and accommodating. I had 4 new tires put on and an oil change this week and Lexus prices were fair and service was great. They provided shuttle ride to my work. You get what you pay for! More

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Jamie has good communication skills and is very knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! More

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