Lexus of Cherry Hill

Great Sales Manager Leo a Ramos is one of the best and fairest sales managers I ever dealt with. I discovered this on my last Lexus Lease. Thanks Leo!! You're a great Lex Leo a Ramos is one of the best and fairest sales managers I ever dealt with. I discovered this on my last Lexus Lease. Thanks Leo!! You're a great Lexus employee! More

Absolutely Incredible! All I can say is, what an amazing experience. If you want a hassle-free purchase and process go here. Damion and Beth were incredible. Bought the car All I can say is, what an amazing experience. If you want a hassle-free purchase and process go here. Damion and Beth were incredible. Bought the car of my dreams at a fair price. They diligently worked with me to find the right car at the right price point. Highly recommend them! More

Amazing experience!! I had the pleasure of working with Alex Wong ! With every intention of Not getting a Lexus after the test drive an Alex who is the most honest salespe I had the pleasure of working with Alex Wong ! With every intention of Not getting a Lexus after the test drive an Alex who is the most honest salesperson I have ever met I changed my mind! I am so happy I did! Everyone there truly goes out of their way to make sure you are taken care of! I was with Mercedes for 17yrs and cannot believe that I didn't get a Lexus sooner! I definitely recommend everyone to at least visit this dealership and Alex Wong!! More

Completely satisfied ! Alex helped me out with everything he had for everything I needed to know. As soon as I walked in, he asked me what kind of the car I need, and he tri Alex helped me out with everything he had for everything I needed to know. As soon as I walked in, he asked me what kind of the car I need, and he tried the best he can to help me out to get the car and find the price that I would like to pay.The car that I wanted to get was the Lexus RC 350F Sport ( white + black interior ). After everything set and I left the dealer, I got a call from Alex couple hours later about the car since that was just a demonstration with 4000 miles on it, and he asked me do I really want that or not, because he didn't want me feel upset about the car since I wanted the brand new one. That's the point where I gave him the 5 stars. Working with Alex, you got no hype or pressure, he really helps you out about getting the car with an easy and low stress experience. I'll absolutely call him again if I need anything. More

Alex Wong. A pleasure to deal with. No hype. No pressure. just the facts and not fancy work with moveable prices. Made buying a car an easy low stress exper A pleasure to deal with. No hype. No pressure. just the facts and not fancy work with moveable prices. Made buying a car an easy low stress experience More

Outstanding Experience! The "art of the deal" could not have been more smoother and painless! From the minute we walked in we were met with professional, knowledgeable and f The "art of the deal" could not have been more smoother and painless! From the minute we walked in we were met with professional, knowledgeable and friendly employees. Our sales person, Viral Patel, was amazing. His demeanor made us feel like we were not going to leave without the best deal and that proved true. Viral was a no pressure sales person who gave us the facts and worked with us to make my 5th Lexus purchase seamless. More

Third time Lexus buyer This was my second trip to the Lexus dealer with Viral as my salesmen. He is extremely knowledgeable, friendly and no pressure. My experience with Vir This was my second trip to the Lexus dealer with Viral as my salesmen. He is extremely knowledgeable, friendly and no pressure. My experience with Viral and the dealership was nothing but positive. Everything went so smoothly. You can't go wrong with a Lexus. More

Lexus RX 350 Lease Good guys....worked through all my issues. Bottom line is I left happy and have been getting the support I need from the sales rep Jon Silva as well a Good guys....worked through all my issues. Bottom line is I left happy and have been getting the support I need from the sales rep Jon Silva as well as tech support from IT and service. More

Ridiculous Want great customer service? Then stay FAR away from these people. They are completely clueless and liars! Purchased a 2014 'certified' Lexus GX. On m Want great customer service? Then stay FAR away from these people. They are completely clueless and liars! Purchased a 2014 'certified' Lexus GX. On my drive home from purchasing my beautiful Lexus I noticed the break pedal was pulsing and at times locking up.Yes thats scary especially when you have 3 kids sitting in the back. Not to mention it runs very sluggish. When my husband got home we took our newly purchased SUV for a test drive, and he agreed that it was not normal and also dangerous. FYI he owns a successful auto repair shop and knows cars well. I didn't even drive my vehicle for a week when it went in for service. They kept it for 2 weeks and gave us the ridiculous story its suppose to be like that! Are you kidding me? So when God forbid I get an accident was that suppose to happpen as well?! My husband took the GX to his shop and did a complete inspection. Certified yea right!!!! He found a leak and remember that pulsing and break locking up? A code came up for it and the brake system was not permorming as it should. If your thinking why didn't he fix it? Thats becasue its under warranty and theres no reason why he should be putting money out for this thing that shouldn't have issues in the first place, we did purchase a certified vehicle trying to avoid this very situation. We went back and fourth with corporate. They called Lexus of Cherry Hill on 3 way and my husband had a conversation with Leo. The service manager. My husband told him what was going on and they need to check it once again! It was agreed that I would bring the vehicle in, get a loaner and they check the code and leak. I drive over there on a rainy morning, in a rush. Keep in mind the dealership is about 30-40 minutes away from my house depending on traffic which there always is no matter what time of day. My daugher had an event at school that I was going to be late for due to me dropping off the truck. So I get there make them aware I'm getting a loaner, they put my in the service office and a man brings in loaner keys. My service guy comes in and says I neeed to stay, let them check out the vehicle THEN IF they find the problem they'll give me a rental! I almost fell on the floor! Are you serious?! That was not the agreement and nor did I have time to be sitting around when I was already running late to my daughters school event. I called my husband already knowing he didn't agree to that. Sure enough he didn't so Mr. Leo was lying. Corporate hasn't been much help and are still waiting to hear from them about what just happened. I eneded up wasting my morning, being late to my daughters event for nothing! These people are something else! DO NOT PURCHASE NOR GET YOUR VEHICLE SERVICED HERE! There is no way my vehicle passed certification, someone traded in my truck, they cleaned it and sold it. There is NO DOUBT in my mind they never certified the truck with it running like it does. I came from a Mercedes Benz and would NEVER deal with this. If you have an MB, stick with it! Check out their reviews on different types of social media , this dealership has issues and is giving Lexus a bad name. More