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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
153 Reviews
Call Service Center (856) 727-1111

153 Reviews of Lexus of Cherry Hill - Service Center

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April 26, 2024

Service was perfect from start to finish. There was no charge for my scheduled routine maintenance visit. I was able to communicate by text to schedule my appointment and received reminders More

by cfrapaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Apr 26, 2024 -

Lexus of Cherry Hill responded

We're delighted to know that you had a perfect service experience at Lexus of Cherry Hill, from scheduling your appointment to enjoying our lounge amenities. We always aim for top-notch customer care and it's great knowing we hit the mark with you! Thanks for sharing this review!

Helpful
April 26, 2024

All the employees at Cherry Hill Lexus are wonderful! I enjoy the experience of dealing with such knowledgeable employees. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Apr 26, 2024 -

Lexus of Cherry Hill responded

Lynn, we're so glad to know you had a wonderful experience with our knowledgeable team at Lexus of Cherry Hill. Thanks for the positive feedback!

Helpful
April 10, 2024

Michael Sabol did not understand what I was talking about other than tune up at todays visit More

by Dr tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Foose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Robinson
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Apr 10, 2024 -

Lexus of Cherry Hill responded

We appreciate your 5-star rating and invite you to reach out if there's anything else our team at Lexus of Cherry Hill can do to assist you at this time. Thanks for stopping by!

Helpful
March 20, 2024

Had my 2019 Lexus ES 350 detailed. It came beautiful. Looks like. Brand new car. More

by AMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 21, 2024 -

Lexus of Cherry Hill responded

It was our pleasure to detail your Lexus ES 350! Thanks for choosing Lexus of Cherry Hill and for sharing your positive feedback. It means a lot to us!

Helpful
March 19, 2024

I am a long-term customer. Both sales and service at Lexus Cherry Hill are outstanding More

by jreichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Foos
Report | Print
Mar 19, 2024 -

Lexus of Cherry Hill responded

Thank you for this 5-star review of Lexus of Cherry Hill! We are truly grateful for your loyal business!

Helpful
March 19, 2024

Very helpful in determining what service my car needed. Very efficient and comfortable waiting area. More

by mxcohenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salbo
Report | Print
Mar 19, 2024 -

Lexus of Cherry Hill responded

We're glad to know you found our service helpful and efficient at Lexus of Cherry Hill. We strive for a comfortable experience for all our customers. Thanks so much for your review!

Helpful
March 14, 2024

I purchased my vehicle from Lexus of Cherry Hill Lexus and get my vehicle serviced with them. Shannon Hicks in the service department is the best! More

by JOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
Report | Print
Mar 14, 2024 -

Lexus of Cherry Hill responded

Joi, we're delighted to know that Shannon and our team at Lexus of Cherry Hill have been able to provide you with top-notch service. Thanks for your support!

Helpful
February 27, 2024

Everyone was very professional and polite. My car was service in a timely manner. Thank you More

by hope601962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eller
Report | Print
Feb 27, 2024 -

Lexus of Cherry Hill responded

It's great to hear that your service visit went smoothly! Thank you for leaving the Lexus of Cherry Hill team a five-star review. Until next time!

Helpful
February 22, 2024

Excellent service on my 2013 Lexus E350 from this dealership and service writer John Joseph. More

by sharonrj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
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Feb 22, 2024 -

Lexus of Cherry Hill responded

Sharon, we're thrilled John and the Lexus of Cherry Hill Team delivered 5-star service! Thanks for trusting us with your Lexus' needs. Until next time!

Helpful
February 08, 2024

They are excellent in the very way. The service representatives communication and listening skills are exemplary. More

by casscomp6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Report | Print
Feb 08, 2024 -

Lexus of Cherry Hill responded

We're delighted to know that you had an excellent experience with our team at Lexus of Cherry Hill. Thanks for recognizing our commitment to accommodating, communicative service - it means the world you can count on us!

Helpful
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