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Lexus of Freeport

Freeport, NY

4.8
817 Reviews

70 W Sunrise Hwy

Freeport, NY

11520

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817 Reviews of Lexus of Freeport

May 18, 2012

OUR SEARCH AND PURCHASE OF THE 2013 LEXUS RX350 : We OUR SEARCH AND PURCHASE OF THE 2013 LEXUS RX350 : We were extremely happy with the total experience in buying our new LEXUS RX. Our Sales perso More

by kingston way
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Fiore
May 16, 2012

they were able to supply me with a loaner for longer than they had too, and were able to pinpoint exactly what my problem was. they also explained everything thoroughly enough for me to understand, me not be More

by wtrhooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig
May 15, 2012

My wife calls it "having met the 'THREE HORSEMEN'". The folks who worked with us were just amazing! Making a costly purchase typically comes with anxiety, and in this case much anxiety sin More

by Dr.Gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart, David, Umar
May 16, 2012 -

Lexus of Freeport responded

Dr. Gil, I can tell you "The Three Horsmen" will continue to be used as an excellent quote on our showroom floor! We appreciate your business and thank you for taking the time to leave a note about you experience. Sincerely, Keith Drago General Manager

May 15, 2012

Outstanding service! Special thanks to Keith Drago for everthing. I will recommend to all my friends lexus of Rockville Centre for their next car purchase More

by ggomez1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Keith Drago
May 16, 2012 -

Lexus of Freeport responded

Thank you for leaving this feedback. I truly appreciate your business and look forward to being here for any of your future vehicle needs. Sincerely, Keith Drago General Manager

May 07, 2012

I went to buy a new Lexus this Saturday May 5 2012 with a very positive attitude and looking forward to buying my first Lexus. I was very interested in the new GS. I was greeted by a salesperson who seemed u More

by wfg7243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank the manager
May 01, 2012

Hello, I've been a long time customer of Lexus of Rockville Center for the service of my 2005 RX330. Love that car so much but I wanted to upgrade to a newer one. Risa my service adviser, (what a d More

by happyandlucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Kwan, Risa
May 16, 2012 -

Lexus of Freeport responded

I'm happy to read both Leo and Risa were able to assist you and help your buying experience with us. We appreciate your continued business and hope you're enjoying your SUV. Sincerely, Keith Drago General Manager

April 15, 2012

I am a repeat customer of Lexus of Rockville Center and have just bought my third lexus from them. They give hassle free service and make your buying experience worth remembering. Everyone from the valet More

by bestrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Montana, Financial Services Manager
May 16, 2012 -

Lexus of Freeport responded

Thank you for taking the time to leave such wonderful feedback. We always appreciate those customers able to leave a few words about their experiences with us. The team here looks forward to being here for any of your future vehicle needs! Sincerely, Keith Drago General Manager

April 09, 2012

Lemme tell ya... I HATE car dealers. However, Lexus of RVC has absolutely changed my opinion. It was time for a new car. My father is on his 3rd Lexus and swears by them. He usually goes to Lexus of Ma More

by mikepana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Mancuso
May 16, 2012 -

Lexus of Freeport responded

You had me a little nervous at first (lol) but am very happy to read about your experience with Sheila and the team here at Lexus of Rockville Centre. I hope you're enjoying your first luxury vehicle, drive safe! Sincerely, Keith Drago General Manager

January 26, 2012

I called in ADVANCE and made an appointment for Jan 26th, 2:30. I provided all the pertinent information regarding the make/model of my car. Today I spent almost 2 1/2 hours waiting for my car and finally More

by cheekyvixen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig, Juan Gonzalez
May 16, 2012 -

Lexus of Freeport responded

We have recently joined DealerRater in hopes to be more proactive with our customer service. We appreciate all feedback, positive or negative. This note about the service experience will help me look into our processes and see where we can better serve our customers. I am truly sorry for the experience and again do thank you for leaving this feedback. Sincerely, Keith Drago General Manager

September 28, 2011

from the moment we walked into the dealership we where in good hands Sheila Mancuso is Top's!! she takes the time to go over everything one of the best buying experiences we have had in a long tim More

by phoneguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Mancuso
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