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Lexus of Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.8
700 Reviews
Call Dealership (904) 721-5000
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10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 700 reviews

April 10, 2024

Davin was very easy going and did not pressure me at all. I was in and out and didn't have to stay several hours to purchase the call. Thanks for your help Davin. And the restuant you recommended was exce More

by Rodney.Chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davin L
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Apr 10, 2024 -

Lexus of Jacksonville responded

Rodney, it's great to know Davin provided a smooth and efficient car-buying experience at Lexus of Jacksonville. Thanks for choosing us - enjoy the ride!

Helpful
April 05, 2024

My service tech i awesome Mr . Larry Berry he is professional and a delightful .To make things better the food is excellent.. More

by Lula Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
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Apr 08, 2024 -

Lexus of Jacksonville responded

Lula, we're so glad to know that Larry provided you with excellent service at Lexus of Jacksonville. We appreciate your kind words and are happy to know our food also hit the spot!

Helpful
March 30, 2024

The personnel is very professional. They provide good customer service and they have an excellent waiting area which is very clean. More

by nydglez
Recommend Dealer
Yes
Employees Worked With
Mariano Sanchez
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Apr 01, 2024 -

Lexus of Jacksonville responded

We appreciate your kind words about our team and facilities at Lexus of Jacksonville! We strive to provide top-notch service in a comfortable environment. Thanks for the review!

Helpful
March 28, 2024

Service department is one of the main reasons I stick with Lexus. Always good service and keeps me informed about what’s going on. More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Henry in the service department
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Mar 28, 2024 -

Lexus of Jacksonville responded

Trish, we're delighted to know that our service department at Lexus of Jacksonville has been a key factor in your loyalty. Thanks for the support - we'll continue doing our best to provide top-notch service!

Helpful
March 15, 2024

Service person, Larry Berry, goes beyond and above excellence in helping me through care of me as well as my car More

by SandraSandra.burnaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
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Mar 15, 2024 -

Lexus of Jacksonville responded

Sandra, we're delighted to know that Larry provided excellent service at Lexus of Jacksonville. Thanks for your kind words and support!

Helpful
March 11, 2024

Josh in service was a delight to work with. He took care of all the needs that I requested. It’s always a pleasure doing business with this dealership More

by Brooksie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 11, 2024 -

Lexus of Jacksonville responded

Brooksie, it's great to know that Josh was able to take care of all your needs at Lexus of Jacksonville. We appreciate the kind words and look forward to serving you again in the future!

Helpful
March 08, 2024

My experiences have been excellent. Very friendly and cordial. Service consultant very knowledgeable. Service done in a timely manner. More

by tobysen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
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Mar 08, 2024 -

Lexus of Jacksonville responded

We're glad to know you've had excellent experiences with our team at Lexus of Jacksonville. Thanks for choosing us - drive safely!

Helpful
February 29, 2024

Excellent valet service from home to dealership and back. Prompt video explanation of my car receiving service. Car returned clean without problems. More

by Fred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar the valet
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Feb 29, 2024 -

Lexus of Jacksonville responded

Fred, we're glad to know our valet service and video updates met your expectations at Lexus of Jacksonville. Thanks for sharing your experience!

Helpful
February 28, 2024

Our salesman, Steve Downey, was very knowledgeable and friendly! Also, our financial rep was courteous and great attention to detail! More

by ellensway7000
Recommend Dealer
Yes
Employees Worked With
Steve Downey - 5
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Feb 28, 2024 -

Lexus of Jacksonville responded

We're delighted to know that Steve and our finance team provided you with a great experience at Lexus of Jacksonville, Ellen. Thanks for the positive feedback!

Helpful
February 23, 2024

I continue to be pleased with the service at this dealership! Paula is awesome & great to deal with - I highly recommend!! More

by KL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
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Feb 23, 2024 -

Lexus of Jacksonville responded

We're so glad to know you've had a positive experience with Paula and our team at Lexus of Jacksonville! Thanks for the recommendation, we appreciate it.

Helpful
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