Lexus of Jacksonville

read below Thank you for standing behind your product; for replacing our dash board on our RX 350 Lexus and letting us use another Lexus while our RX 350 was bei Thank you for standing behind your product; for replacing our dash board on our RX 350 Lexus and letting us use another Lexus while our RX 350 was being repaired. Ralph Taylor More

Jenifer Merritt is the best! I have never bothered commenting on a dealership, but my experience with Jenifer in the service department yesterday was amazing! She took the time to I have never bothered commenting on a dealership, but my experience with Jenifer in the service department yesterday was amazing! She took the time to not only go over my recommended service but made recommendations to get me back on schedule with the manufacturer's recommended service schedule. Not only will I continue to patronize this service department because of her, but I hope when I'm in the market for a new vehicle, Jenifer can help me there as well! More

10k mile checkup Easy to schedule online. Quick processing upon arrival. Completed maintenance and inspection services in about an hour. Friendly and professional Easy to schedule online. Quick processing upon arrival. Completed maintenance and inspection services in about an hour. Friendly and professional staff. Lounge was comfortable and I was done & on my way before I knew it. More

Lexus of Jax always brightens my day! Larry Berry and the rest of the team at Lexus always brighten my day. The service is excellent, and I actually look forward to taking my car in beca Larry Berry and the rest of the team at Lexus always brighten my day. The service is excellent, and I actually look forward to taking my car in because the team is so congenial. It's like guaranteed smiles twice in one day. Hard to come by that kind of customer service these days. Great job! More

55K Mile Check Up Khai Ferguson is awesome! He is always very helpful and informative. He was prompt in contacting me when my car was ready. I really like the text mess Khai Ferguson is awesome! He is always very helpful and informative. He was prompt in contacting me when my car was ready. I really like the text message feature that was used. More

30,00 mile check up. Larry Berry does an excellent job of informing me of exactly what will be done. He contacts me promptly and informs me of my needs. He is friendly and Larry Berry does an excellent job of informing me of exactly what will be done. He contacts me promptly and informs me of my needs. He is friendly and recognizes me right off. I have recommended him to a friend who uses him as here service representative and agrees that he does an excellent job. More

2016 Lexus Purchase 5th purchase from same dealer and sales professional Unusually competent sales person. Commitments made were commitments completed. Over and beyond 5th purchase from same dealer and sales professional Unusually competent sales person. Commitments made were commitments completed. Over and beyond service prior to and following sale. More

Steven Downey was an excellent representative for Lexus. We appreciated the way this transaction was handled. Steven was very patient and professional. His attention to details made it easy to feel very comf We appreciated the way this transaction was handled. Steven was very patient and professional. His attention to details made it easy to feel very comfortable. Everyone was willing to go above and beyond to make us comfortable with our decision. The young man who explained the features of the car was also very appreciated. Great experience. The lady that worked with us on the required paperwork was also a pleasure to work with. This is our third Lexus and we would not think of going elsewhere. Please forgive us for not recalling each name. More

Great My sales rep was awesome...spent a lot of time with meand always responded to my questions and call. I am happy with my car. My sales rep was awesome...spent a lot of time with meand always responded to my questions and call. I am happy with my car. More

Oil change and tire rotation The visit was quick, service friendly and I was out sooner than the time estimate. The service advisor checked with me periodically and just did a go The visit was quick, service friendly and I was out sooner than the time estimate. The service advisor checked with me periodically and just did a good job. More