Lexus of Jacksonville

Everyone in the Service Department was not only professional but also friendly and helpful. I would recommend my service agent to anyone and also the whole dealership. professional but also friendly and helpful. I would recommend my service agent to anyone and also the whole dealership. More

Jomar is very knowledgable and provides excellent customer service. He attends to all my concerns and needs with my vehicle every visit. I feel that he is straight forward and honest with me and I customer service. He attends to all my concerns and needs with my vehicle every visit. I feel that he is straight forward and honest with me and I trust his recommendations on what is best for my car. I bring my car in for service at Lexus of JAX because of Jomar. He is definitely one of the dealership's true assets. More

Even under construction, they exceed your expectations with attention and service. One of the best things about owning a Lexus is the quality service. That, and knowing you wont have to deal with any unex with attention and service. One of the best things about owning a Lexus is the quality service. That, and knowing you wont have to deal with any unexpected repairs. More

The Lounge is awful . The slamming of all the doors around the lounge are very loud . I really don't mind waiting on service however this location has the worse lounge I have ever been in . around the lounge are very loud . I really don't mind waiting on service however this location has the worse lounge I have ever been in . More

Appreciate the friendliness of the employee that I deal with, but the labor price is outrageous, and I think giving coupons for services is helpful. with, but the labor price is outrageous, and I think giving coupons for services is helpful. More

Norm was a pleasure to work with. He was very helpful, straightforward, and accommodating. He is definitely as asset to the dealership. Actually, Norm is the reason we chose to purchase our car from Lexus straightforward, and accommodating. He is definitely as asset to the dealership. Actually, Norm is the reason we chose to purchase our car from Lexus of Jacksonville, rather than from another dealership. More

Davon was extremely friendly, very aware of what we were looking for in the 200CT hybrid. He promised to deliver before year end and he did. He offered to bring the car up to us in Brunswick!!! I will de looking for in the 200CT hybrid. He promised to deliver before year end and he did. He offered to bring the car up to us in Brunswick!!! I will definitely take advantage of that service going forward. This is my second car purchase at Lexus of Jax and I have already told Davon that I will be getting another RX in the near future!! He is a great salesperson - very calm!! Great Experience!!! More

Norm MacKay was most helpful in finding the vehicle we wanted. His patience and vehicle knowledge were greatly appreciated. Norm then introduced us to Tom Levander. Tom walked us through the financing qui wanted. His patience and vehicle knowledge were greatly appreciated. Norm then introduced us to Tom Levander. Tom walked us through the financing quickly and professionally. I was a pleasure to deal with these two gentlemen. More

Don Hakker is the best. He's attentive to my needs, and works to keep my loyalty by offering car values that suit my lifestyle. I cannot recommend his service levels high enough! and works to keep my loyalty by offering car values that suit my lifestyle. I cannot recommend his service levels high enough! More

Excellent service, even under slightly less than optimum circumstances due to construction project. However, I was directed to the customer waiting area where I relaxed and enjoyed Fine Dining of pastries circumstances due to construction project. However, I was directed to the customer waiting area where I relaxed and enjoyed Fine Dining of pastries and coffee (thanks for providing decaf). Promised waiting time of no more than 1-1.5 hours was met. I was obviously comfortable since I managed to enjoy some snooze time in a nice chair. I look forward to seeing your newly remodeled facility. More