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Lexus of North Miami

North Miami, FL

4.5
2,331 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,331 reviews

May 01, 2024

Evan is Barnun the best person to work with I could not recommend someone more to handle the lease. He is extremely knowledgeable and professional and the process was seamless. More

by Luc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Being introduced to an EV, was the BEST DECISION ever! !!.... I'm happy I met Evan my Sales Consultant the day I did. He's customer driven, focused, very understanding and knowledgeable.... Kudos to Evan a More

by KINGFISH_1971
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They offer excellent customer service, they are patient and helps you leave with the best deal. More

by Fabbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Everyone was great to work with. One of the easiest and most enjoyable experiences I've had at a dealership. More

by jsumpter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I recently had the pleasure of working with Evan at North Miami Lexus, and I couldn't be more impressed with the service he provided. From the moment I walked in, Evan's professionalism and attention t More

by Shanique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of North Miami responded

Shanique, it's fantastic to know that Evan provided you with such a memorable experience at Lexus of North Miami. We're proud of our team and the excellent service they provide. Enjoy your new vehicle!

April 29, 2024

Hola para mi experiencia es el mejor de Miami y mi vendedor es espectacular cesar Alcalá y Igor los recomiendo 💯💯💯 More

by Lourdes.acevedo2669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lexus of North Miami responded

Hola!, Lourdes Nos alegra saber que su experiencia con Cesar e Igor en Lexus of North Miami fue espectacular. Agradecemos sus recomendaciones y esperamos verle de nuevo pronto. Gracias por la reseña!

April 28, 2024

Amazing service and every one genuinely shows care and appreciation. The dealership has been around for quite a while. Denis, in particular, is the best dealer and will spend as much time as you need to More

by Razimov1310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of North Miami responded

We're delighted to know you had an amazing experience at Lexus of North Miami, and that Denis was able to assist you. We appreciate the kind words and look forward to serving you again!

April 14, 2024

Benny is always professional and he’s very passionate about what he does. Thank you!!! More

by JuanitaJackson350
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lexus of North Miami responded

We are glad to hear that Benny has consistently provided top-notch service. Thanks for choosing Lexus of North Miami for your automotive needs.

April 06, 2024

Mauricio Galvan was great as usual. Everything was done on time and quickly. Will recommended to everyone. Again there is no match for Lexus cars and service. More

by Pepin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Galvan
Apr 08, 2024 -

Lexus of North Miami responded

Pepin, it's great to know Mauricio and our team at Lexus of North Miami were able to provide you with a timely service. We appreciate your recommendation! Enjoy your Lexus.

April 05, 2024

The staff here and very friendly but the follow up is horrible. I won’t name drop because everyone I have spoken to have been wonderful but like I said horrible follow up. I have been chasing a deal for More

by M.Holzli
Recommend Dealer
No
Employees Worked With
John Doe
Apr 08, 2024 -

Lexus of North Miami responded

We're sorry to hear about your experience. We strive for excellent customer service during and after the sales process, and it seems like we fell short in the follow-up department this time around. Your feedback is valuable as it helps us improve our services, so thank you for sharing this with us. If there's anything else you'd like to discuss or if you reconsider working with us again, please feel free to reach out at any time. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

Apr 08, 2024 -

M.Holzli responded

Good morning, I called and left you a message. Thank you

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