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Lexus of North Miami

North Miami, FL

4.5
2,340 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,340 reviews

May 08, 2024

eric-is very knowledgeable and informative knows his job and helpful courteous and with manners More

by carladbuenaventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
etic-service dept
May 08, 2024 -

Lexus of North Miami responded

Eric will appreciate the kudos! Thanks for sharing your experience working with our top-notch team at Lexus of North Miami. We hope to see you again in the future.

May 08, 2024

Very grateful for the team at Lexus of North Miami especially Diego Camboni and Alfred Outset. Diego was very professional and patient with us. We test drived two cars and fell in love with the second More

by leo1967cl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Lexus of North Miami responded

We're so glad to know that Diego and Alfred were able to assist you in finding the perfect car at Lexus of North Miami. We strive for transparency and fairness, so it's great to see we hit the mark with your experience! Enjoy your new ride!

May 06, 2024

Our in-person experience was good, but we received misleading information over the phone from the service department. More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Lexus of North Miami responded

Judy, I'm sorry to learn about the misleading information you received. We aim for clear and accurate communication at all times, so this is concerning. If you're open to discussing your experience further, please reach out directly - we'd appreciate any additional feedback that could help us improve our performance in the future. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

May 04, 2024

Excellent buying experience! A great dealership. Thank you Evan for getting us a great car. More

by andybazelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Lexus of North Miami responded

Thank you, Andy, for stopping by to leave Lexus of North Miami a wonderful review! Evan will appreciate your shout-out. Enjoy your new ride!

May 06, 2024 -

andybazelle responded

You are welcome!

May 03, 2024

Excellent service and dedication to the customers. Highly recommended Make you feel a valuable costumer More

by Andres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lexus of North Miami responded

Andres, we're delighted to know you felt valued and received excellent service at Lexus of North Miami. Thanks for recommending us!

May 03, 2024

Evan was amazing. Lexus is lucky to have such an employee! He made the experience wonderful. We are extremely happy with our purchase. More

by paratrooperaal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Lexus of North Miami responded

We're so glad to know that Evan provided an amazing experience for you at Lexus of North Miami! It's wonderful to see how happy you are with your purchase. Thanks for the review and enjoy your new car!

May 02, 2024

It was great to get started with them, but in the end, the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Se More

by mrjscott33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lexus of North Miami responded

I'm sorry to read about your experience with us. We strive for professionalism and respectful communication in all interactions with our customers, so it's disappointing to hear you feel otherwise. I want an opportunity to discuss this further and address any concerns you may have had during your transaction process. Please reach out at your earliest convenience - Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788.

May 02, 2024

Evan is the best sales person I dealt with at your location very professional and knowledgeable. I was not there to made that purchase on Friday but because of his it and expertise I end up putting a More

by Paulette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery is doing an amazing job behind the scene I think he is ready for the floor . He is the one that made me came to that location
May 03, 2024 -

Lexus of North Miami responded

Paulette, we're glad to know that Evan provided you with such a professional and knowledgeable service at Lexus of North Miami. Thanks for your kind words about him - he's indeed an asset! Enjoy your new Lexus NX 350h!

May 02, 2024

Evan did a great job throughout the entire sales transaction. Explaining, answering questions etc. Presents a very professional image for the company. Definitely would buy another car from him. More

by The Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lexus of North Miami responded

We're glad to know that Evan provided a great experience during your purchase at Lexus of North Miami. We appreciate the feedback and look forward to assisting you with future car purchases!

May 01, 2024

Everyone was great to work with. One of the easiest and most enjoyable experiences I've had at a dealership. More

by jsumpter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lexus of North Miami responded

We're delighted to know you had an enjoyable experience at Lexus of North Miami. Thanks for the positive feedback and choosing us!

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