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Lexus of Omaha

Omaha, NE

Overview
Employees
Reviews
Vehicles
4.8
399 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 399 reviews

November 02, 2023

Committed and dedicated staff. Friendly atmosphere and patiently answeringa all questinpp. Great servicevand dedicated employees. More

by nrathota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Nov 03, 2023 -

Lexus of Omaha responded

We appreciate your kind words about our team at Lexus of Omaha! We strive to provide a friendly atmosphere and top-notch service. Thank you for sharing your experience with us!

Nov 03, 2023 -

nrathota responded

Yes

Helpful
October 26, 2023

Did a great job on my car. They were courteous and very helpful. I always go to Lexus of Omaha for all my car needs. More

by Cherylsodoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Sarnowski
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Oct 26, 2023 -

Lexus of Omaha responded

Cheryl, we're glad to know that our team at Lexus of Omaha has been able to meet your car needs consistently. Thanks for sticking with us!

Helpful
October 20, 2023

Corey knocked it out of the park again. Customer service and professionalism is second to none. More

by Willie T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Oct 23, 2023 -

Lexus of Omaha responded

We are glad to hear that Corey knocked it out of the park. Thank you for trusting Lexus of Omaha with your automotive needs, Willie!

Helpful
October 14, 2023

Very professional and courteous. It took about an hour and everything was explained to me. Waiting room is very pleasant and comfortable. More

by jfloth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 16, 2023 -

Lexus of Omaha responded

We're glad to know you had a comfortable and efficient experience at Lexus of Omaha. Thanks for your kind words about our professionalism and facilities!

Helpful
October 12, 2023

Experience was very good in every aspect. No wait time and communication on service was excellent. More

by No one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Oct 13, 2023 -

Lexus of Omaha responded

Thank you for choosing Lexus of Omaha! We appreciate your support.

Helpful
October 11, 2023

Had a recall and of coutse it was because lLexus had a problem. Tried to sell me services whic I agree needed to be done, but they were charging outrageous prices for even simple things. To top itt off th More

by liveserious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
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Oct 12, 2023 -

Lexus of Omaha responded

I'm sorry your recent visit left you feeling disappointed. We aim for 5-star service and it's clear we missed the mark in terms of communication and thoroughness. I would appreciate the opportunity to discuss this feedback together and see what I can do to help. Please consider reaching out. Thank you, Will Wolff - Service Manager - 402-333-6400

Helpful
October 10, 2023

Always excellent service. Best dealership of all Lexus ones. Friendly and professional service each and every time my car is in for service. More

by rvanfleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Jesse, Gerardo
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Oct 10, 2023 -

Lexus of Omaha responded

We're delighted to know that you've consistently received excellent service at Lexus of Omaha! Our team always aims for friendly and professional interactions with our customers. Thanks for your review!

Helpful
October 09, 2023

Excellent, prompt and courteous service on 9/25/2023. The service personnel were competent, made a thourough report, and provided comfortable location while waiting. More

by Jhkellogg28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo, Audie
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Oct 10, 2023 -

Lexus of Omaha responded

We're glad to know you had a great experience with our service team at Lexus of Omaha. We always aim for prompt and courteous service! Thanks for the review.

Helpful
October 03, 2023

Always done on time and done correctly. If it is a job that takes time they have a loaner for you.Never had problem with my Lexus GX 460. More

by jdeines48jd
Recommend Dealer
Yes
Employees Worked With
Adi was excellent also the lady at customer service coffee shop is always helpful.
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Oct 03, 2023 -

Lexus of Omaha responded

We're glad to know you've had consistently positive experiences with us at Lexus of Omaha. Ensuring your satisfaction and convenience is our top priority! Enjoy those smooth rides in your Lexus GX 460.

Helpful
September 18, 2023

Excellent experience buying my new Lexus, thanks to Nick Tomek. He listened to what I wanted and helped me find the Lexus I was looking for. I could not be more pleased. From the first phone call to the More

by Jeter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tomek
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Sep 19, 2023 -

Lexus of Omaha responded

Thanks for sharing your five-star review with us, Alice! We're elated to know that Nick made your car-buying experience at Lexus of Omaha a positive one. Our team hopes to work with you for many miles to come--enjoy the ride!

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