Lexus of Sacramento

Excellent Service AGAIN I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus of I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus of Sacramento Service Director Dave Torkelsen re: the overdue service needed, thankfully he was able to fit me in the next day as I had a wedding to attend out of the area. And a well deserved Thanks to Service Advisor Brandy Joseph also as she was able to have the 60k service performed the same day! More

LovemyRX350 Great service, easy to work with and they do an awesome job. I don’t even mind the 40 minutes I drive to get there. Great service, easy to work with and they do an awesome job. I don’t even mind the 40 minutes I drive to get there. More

Works like it should Service is always great. I work with Nick and he is always open as to what the car needs. He doesn’t push the various recommended services if I tell h Service is always great. I work with Nick and he is always open as to what the car needs. He doesn’t push the various recommended services if I tell him only what I want. I don’t think you could carry enough money to cover all the suggested services. Great doing business with him. Also appreciate the waiting room donuts! More

Great Service The team here is great. We have been back twice to buy a vehicle and referred my sister n law. Don and the sales team really understand customer servi The team here is great. We have been back twice to buy a vehicle and referred my sister n law. Don and the sales team really understand customer service. More

Amazing My husband and I had our vehicle serviced first time customers. Ryan wonderful friendly professional. Rachelle is amazing very friendly profess My husband and I had our vehicle serviced first time customers. Ryan wonderful friendly professional. Rachelle is amazing very friendly professional when called to schedule for service. (Service was better than Mercedes) I would highly recommend Lexus Of Sacramento! Thanks again, Anonymous More

Excellent Representation of the Lexus Brand Michael Kennedy has sold four amazing Lexus automobiles to us over the past 25 years. He is a gentleman who treats us almost like family. He answers a Michael Kennedy has sold four amazing Lexus automobiles to us over the past 25 years. He is a gentleman who treats us almost like family. He answers all our questions because he knows his product. We drove every car in the SUV/Crossover class and once again chose Lexus because it is the best value for the money, excellent dependability, and Lexus stands behind their brand. Previously we have always purchased our automobiles as we tend to hold on to them for 5-8 years and keep them maintained; but this time we decided to try a lease. The finance manager, Thomas Knight, explained the lease throughly so we were informed and understood exactly what we were signing. We give Michael Kennedy and Lexus of Sacramento Five STARS - It was a pleasant and actually fun experience working with the Lexus of Sacramento team - including adorable Samantha who went through the automobile showing us every bell and whistle. We LOVE our beautiful new 2018 NX300! More

Great customer service I was treated with respect and the 2 sales persons I spoke with was very helpful. They both have really good customer service and recommend both of th I was treated with respect and the 2 sales persons I spoke with was very helpful. They both have really good customer service and recommend both of them. I also was helped by Jamal and Thomas and they where also great. More

Our Second Lexus Purchase from Lexus of Sacramento We had researched Auto Trader and Costco Auto Program but decided to start here with our initial search as we had purchased a prior Lexus from this We had researched Auto Trader and Costco Auto Program but decided to start here with our initial search as we had purchased a prior Lexus from this agency. I should note that both Auto Trader and Costco's Auto Program were helpful and had similar certified models however required our traveling out of our 25 mile search radius. My initial contact was with Kent Owens who was very responsive to our initial inquiry. However upon arrival Kent was with another customer leading us to Michael Kennedy. The hand-off to Michael was very professional and allowed for continuity in dialogue initially established with Kent. Michael took his time to explain the details of the car despite the annual Fulton Avenue car show that completely interrupted access to their agency and normal operations. As a result of Mike's attentiveness / sensitivity to our needs the visit culminated into us driving off with a nice certified Lexus. By the way their Delivery Specialist (Samantha Williamson) took the time to get us acquainted to our new purchase while also offering any assistance (including home visits to program our garage opener). Thank You Michael Kennedy and team PS; This is our 3rd Lexus we have owned and have used their service department with upmost confidence and integrity that they will do what is right. and stand behind their work. I highly recommend this Lexus of Sacramento More

Excellent! Mike Kennedy and Richard Ross gave me excellent customer service! This is my First Every Lexus as well as for my Family. The experience was like no Mike Kennedy and Richard Ross gave me excellent customer service! This is my First Every Lexus as well as for my Family. The experience was like no other. Absolutely phenomenal! Great Dealership and wonderful customer service. More