Lia Honda Northampton
Northampton, MA
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I've been going to Lia Honda for the last twenty years, and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree Frank, who has always been superb at explaining what needs to be done and letting me know whether it's urgent or can be postponed. More
Our recent experience at Lia Honda was made both pleasant and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next s and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next step or form, and Alfredo made sure we were comfortable and informed about what was happening. More
Amazing customer service! Everyone was very polite, great communication and help me with everything! Thanks Everyone was very polite, great communication and help me with everything! Thanks More
Alfredo was an informative and helpful salesman. He answered all of our questions and helped us to efficiently purchase our vehicle in a timely manner. I would purchase another car from Lia Northam He answered all of our questions and helped us to efficiently purchase our vehicle in a timely manner. I would purchase another car from Lia Northampton Honda. More
Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the vehicle. Once the truck was ready Amber even help set up the phone for me, after going over all the features. I could go on forever praising her. I will be back and will tell people what a great experience I had there. Also a special shout out to Ally the financial manager what a gem she is as well More
Lia Honda’s sales professional, Ms. Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and follow up. The certified used Honda Pilot I purchased is like new, an excellent vehicle. More
Your Amber is excellent. She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other sta She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other staff did well as well, making final signing go smoothly. More
This dealership has great staff and customer service. Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our ques Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our questions. He, and the sales manager, Juan Lozada, were not your typical sales people, no high pressure techniques or constant phone calls or text messages. I would definitely recommend Lia Honda to anyone and encourage them to work with Nathan and Juan. They made our experience at the dealership a pleasure. More
Excellent customer service. Zahran was amazing. Working with him was so easeful and the best car buying experience I’ve had. Zahran was amazing. Working with him was so easeful and the best car buying experience I’ve had. More