Lia Honda Northampton
Northampton, MA
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Very attentive, professional, and knowledgeable. They attended to me immediately, explained the process, asked me questions. Delivered the vehicle as promontory time. They attended to me immediately, explained the process, asked me questions. Delivered the vehicle as promontory time. More
We worked with Zahran Zafar. We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahra We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahran kindly took us on a test drive, applied zero pressure, which I appreciate the most. He is very knowledgeable and personable. The sales part of the experience was super. We purchased the car that evening. On Monday morning we further completed the sale with Ally in financing, who was also great and explained things well. Buying cars is generally not fun, but this team was excellent. More
Jill Fuduric at Lia Honda service was wonderful. She was not only efficient and courteous but also took extra time texting and emailing me recommendations made by the mechanic for my service visit. She was not only efficient and courteous but also took extra time texting and emailing me recommendations made by the mechanic for my service visit. She made me feel as though she truly cared if I was happy with my experience at this service department. Thank you Jill!! More
We had an excellent experience in buying our new 2024 Honda Accord Hybrid Sedan. Our Sales Consultant Exavier Adorno was wonderful and informative and walked us through the entire process in purchasing Honda Accord Hybrid Sedan. Our Sales Consultant Exavier Adorno was wonderful and informative and walked us through the entire process in purchasing our new vehicle. He was very professional and we love our new vehicle and would recommend Honda and Exavier Adorno for buying a new car. We are very happy with our experience. - Thank you Pat & Jack Keenan More
Honda Lia is consistent with it's service to the customer. Even when service is taking extra time, they keep you well informed. Jaime Andrzeicik always updates you as to what is going on. customer. Even when service is taking extra time, they keep you well informed. Jaime Andrzeicik always updates you as to what is going on. More
Major concern is no guarantee of ride to work when having vehicle serviced. Recent experience with Desiree Frank was very good… she was very nice and helpful. vehicle serviced. Recent experience with Desiree Frank was very good… she was very nice and helpful. More