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Liberty Honda - Service Center

Hartford, CT

4.6
1,705 Reviews
Call Service Center (860) 856-8700

1,705 Reviews of Liberty Honda - Service Center

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May 29, 2024

The service is fast and efficient. Employees are all very nice and keep me informed of progress. More

by therunnyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 29, 2024

I Will always come here for service - liberty has a great service department that always makes me happy! More

by FBERWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 28, 2024

Very professional was fixed in a day after a highway breakdown seemed expensive, but grateful.. More

by Johnjinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Colon
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May 29, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 28, 2024

Brenda helped schedule my service and was fantastic to work with. Chloe was professional and my car was serviced in a timely manner. More

by REY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
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May 29, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 28, 2024

Service always there when needed and feel taken care of by knowledgeable team who all my answer questions. More

by nild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 28, 2024

Very professional and helpful always do work right , and take care good the car. Thank You! More

by Nancy Grande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 28, 2024

Everybody was helpful. From sales to service. I had a good experience at liberty Honda. More

by mgale112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Plazas
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May 29, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 26, 2024

I have been a loyal customer for several yrs I should have gotten a discount off my bill More

by BHOMESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Helpful
May 25, 2024

We have been a loyal customers for 2 years now and the service is awesome as always. More

by VITAKOT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 25, 2024

They never found the problem so fixed it my self they took the crv out three times and never fount out wht was the problem More

by carlosamoreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lanzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, Carlos, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
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