Lipton Toyota - Service Center

Long time service customer leaves on tow truck!! My regular adult service writer was off for the day so I was given to some over employed trainee to handle the ever so difficult task of an oil change My regular adult service writer was off for the day so I was given to some over employed trainee to handle the ever so difficult task of an oil change. Long story short a cross threaded oil drain plug was to be paid for by yours truly. $400 to do it right, $50 for the quick fix, and subsequently free after the tow truck was on its way. Hunter, the service writer sat quietly as I rented a car from the on site Toyota rental desk (right next to Hunter's desk) with no solution. So another writer offered to fix the threads for free when the rental car was secured and the tow truck was pulling in. Too little too late. Moral of the story? If you are willing to fix your own mistake free of charge to keep a customer, don't try to charge that customer for it first, and don't watch them rent a car and call a tow company before you do it. Oh! And all of this only took 5hrs!! I'm still waiting to book my car into another dealership now... More

Eric is very good with customers, always welling to help me Eric is always welling to help customers. He's very friendly and kind. Always call me when parts for recall are in the dealer to be changed Eric is always welling to help customers. He's very friendly and kind. Always call me when parts for recall are in the dealer to be changed More

Excellent work Hunter was very professional and went out of his to way to make sure I was satisfied and apologize for the long way I had. Hunter was very professional and went out of his to way to make sure I was satisfied and apologize for the long way I had. More

Excellen Service I have been dealing with Lipton Toyota for over ten years. Purchased two vehicles there. I always have dealt with Andrew B in the service center. He i I have been dealing with Lipton Toyota for over ten years. Purchased two vehicles there. I always have dealt with Andrew B in the service center. He is exceptional at his job. He has always treated me professional and I trust him 100%. I will be purchasing a new car within the next year and because of Andrew I will purchase at Lipton. More

Eric Jones was great I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into c I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into consideration. Amazing young man. Great asset to the Toyota fabric. More

Nirvana I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everyt I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everything I needed to not miss a best on my busy work day. More

After been multiple time at the service desk, I select Eddie because from the first contact, he has provide with all the answers to my questions related to my 2014 Rav4. He always has courteous and friendly... because from the first contact, he has provide with all the answers to my questions related to my 2014 Rav4. He always has courteous and friendly... He keep me inform about the progress of the work done, and take me to the cashier to clear all my records. thanks Eddie More

Eric Jones and Lipton Service Department recommendation. Since I have purchased my Toyota Prius in Lipton in October 2008 I am servicing it with Eric. He is professional, knowledgeable, attentive to the cus Since I have purchased my Toyota Prius in Lipton in October 2008 I am servicing it with Eric. He is professional, knowledgeable, attentive to the customer needs and always answers my questions and concerns. I highly recommend Lipton Service Center to Toyota Owners in South Florida. More

Charles Holland I had three recalls on my Toyota,Liton had my car for over four hours and did nothing my window was not working and remaind down.Lipton told me it was I had three recalls on my Toyota,Liton had my car for over four hours and did nothing my window was not working and remaind down.Lipton told me it was not the master window switch that was under recall. Lipton told me the two other parts was broken and told it would be six hundred and fifty dollars.I new that was a lie so I bought a window switch from Lipton for dollars.I went to my mechanic he put the window up and told me the master was the problem, I spent 2 hundred and 40 dollars at Auto Zone.My mechanic installed it for 60 dollars.I went back to Lipton to return the unused window switch,I was told I cant return the part because it was electrical part wen auto zone and other part stors would.Lipton manager Scott was unprofessional.I would give them negative five stars if that was passable. More