Lithia Chrysler Jeep Dodge of Medford

Buyers beware, firstly their real pricing is not anything close to the advertised price online. They pretty much tell you if you aren’t the perfect customer they add thousands to the discounted prices they s close to the advertised price online. They pretty much tell you if you aren’t the perfect customer they add thousands to the discounted prices they show online. If you’re working with Steve Seus you may as well try a different dealership. Can barely get a reply and when you do it’s very clear he is not interested in communication. Unfortunate because we were very interested in one of their vehicles but will probably just take business elsewhere. More

Trevis Burns is wonderful! He is always very helpful and courteous! Great customer service! Love Lithia He is always very helpful and courteous! Great customer service! Love Lithia More

Great service, Trevis is very knowledgeable and pleasant to work with and always gets me in as soon as possible to work with and always gets me in as soon as possible More

Just “another” 5 star review for Trevis Burns and his crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to More

I just had my Ram 2500 serviced and received a lot of good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on th good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on the road ! More

This was my wife’s first experience dealing with car salespeople. However Branden Orlow was very helpful each step of the process. He made her feel very much at ease and never tried to sell her someth salespeople. However Branden Orlow was very helpful each step of the process. He made her feel very much at ease and never tried to sell her something she didn’t want. Everything went very smoothly. More

Lori Weathers was wonderful to work with. She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be because to many lose the ability to connect with the customer. Thank you very much for your help. Gene More

Received an email that the vehicle I was interested in was available. I let them know my circumstances and would still like to start paperwork. They instead sell the vehicle!!! I was waiting for my insura was available. I let them know my circumstances and would still like to start paperwork. They instead sell the vehicle!!! I was waiting for my insurance payout but was willing to finance with 0 down if that meant the Jeep was mine. They obviously couldn't wait. Then they have the audacity to send an email and ask if I would be interested in something similar, the only thing I could see that was comparable was an ugly Kia Soul, or cars that had a lot of miles in the price range I was looking for. MAKE SURE you are ready to buy that day of inquiry with them otherwise this will happen, cutthroat salespeople at this location with terrible communication skills. More

I had a very pleasant experience. My first big purchase and honestly I was scared. They weren't pushy and let me take my time. Once I had decided James Wruck worked with me and made i My first big purchase and honestly I was scared. They weren't pushy and let me take my time. Once I had decided James Wruck worked with me and made it quick and easy. Given my circumstances I was in a hurry but James made it a point to set up a follow-up appointment so he could still provide me with the information on my new car and didn't miss out. That was appreciated and I did have questions and he made several follow-up calls before we could meet just to answer my questions as they came up. That made this 👏 so nice. I didn't have to figure anything out on my own and given my busy schedule I'm sure I could have figured it all out on my own but I didn't have to. Bonus was I didn't have to hunt him down he called me! I definitely would come back for future purchases and recommend James and the dealership to everyone in the market. Customer service alone merits it! More

Told James Wruck what I wanted and he made it happen. Best experience from a dealer and service members will be back for future purchases!!. Best experience from a dealer and service members will be back for future purchases!!. More