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Lithia Chrysler Jeep Dodge of Medford - Service Center

Medford, OR

4.6
228 Reviews
Call Service Center (541) 930-3023

228 Reviews of Lithia Chrysler Jeep Dodge of Medford - Service Center

Sort by
March 20, 2024

Trevis Burns is wonderful! He is always very helpful and courteous! Great customer service! Love Lithia More

by debjackadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

We're so glad to know that Trevis provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We appreciate your kind words and love hearing about our customers' positive experiences. Thank you for choosing us!

Helpful
December 11, 2023

Great service, Trevis is very knowledgeable and pleasant to work with and always gets me in as soon as possible More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

We're glad to know you had a great experience with Trevis here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We always aim for efficiency and top-notch service. Thank you for your feedback!

Helpful
October 13, 2023

Just “another” 5 star review for Trevis Burns and his crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Greg, we're delighted to know that Trevis and our team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford provided you with top-notch service. Thanks for the 5-star review!

Helpful
September 22, 2023

I just had my Ram 2500 serviced and received a lot of good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on th More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Karnbach
Report | Print
Oct 05, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Jerry, thank you for taking the time to share your experience with our service team! We are happy to have gotten you back on the road as quickly as possible and hope to get the opportunity to serve you again in the future.

Helpful
July 12, 2023

Lori Weathers was wonderful to work with. She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be More

by Gene Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Weathers
Report | Print
Jul 12, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you as well, Gene! Your business and kind words for our team member, Lori, are appreciated more than you know. Looking ahead, we hope to have you back at Lithia CJD of medford for any future service needs.

Jul 12, 2023 -

Gene Christie responded

Customer service is the key to successful business customer relations. If I ever need another vehicle you will be my first choice

Helpful
November 04, 2022

My experience was great. My vehicle was repaired on time and my service consultant Trevis kept me updated throughout the process. More

by rmcarlson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for bringing your vehicle to Lithia CJD of Medford for service. Trevis, and the rest of our team, is happy to have been prompt and communicative. Please feel free to reach out should any future automotive needs arise.

Helpful 1
October 25, 2022

My service was quick and welldone. Bricetyn was professional and explained everything completed on my car. Everything was checked from tire pressure to wiper blades. Thank you!! More

by Lorim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bricetyn
Report | Print
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi, Thank you for the review! We are glad you had a professional time working with us! We hope to see you again soon!

Helpful
October 20, 2022

Just another example of how broken our system is now, worst service I have ever experienced anywhere, my fault, after the worst sales department experience I went back. More

by stevent511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
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Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello Steven, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. 541-858-3269 Justin Godley General Sales Manager

Helpful
August 29, 2022

Travis goes over and beyond to help with your vehicle needs. Give that man a raise. More

by Dhosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

We are happy to see Travis goes above and beyond to ensure your vehicle receives excellent service. We hope to have you back at Lithia CJD of Medford again soon!

Helpful 1
May 27, 2022

Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More

by JOHNLEFLER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

Helpful
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