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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,214 Reviews

6,214 Reviews of Lithia Ford Lincoln of Boise - Service Center

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May 07, 2024

Quick and amazing service. They are very efficient and seem very passionate and professional and educative More

by primacy-bywords0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

Helpful
May 07, 2024

The recall was explained to me and I was shown both the new and old parts.Many thanks. More

by frantat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recall men
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May 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
May 07, 2024

The service was good. But when texting or contacting me tge service girl called me by the wrong name. I corrected her 10 times. It's not that hard. More

by connie.lynn529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Helpful
May 07, 2024

Service was good and loved the valet option picking up and the dropping off my car. More

by andirecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 07, 2024

Mike Mance has been extraordinarily helpful in working through the issues with my truck. Although it took a few visiting to fix the issues, Mike was very persistent in ensuring everything was fixed to my More

by ANDERJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
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Helpful
May 05, 2024

First trade in value offered was extremely low. ..which is common in the auto business in my opinion. More

by JEFFERY.WATERS
Recommend Dealer
Yes
Employees Worked With
Ben Rice
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

Jeffrey, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

Helpful
May 05, 2024

Quick and prompt response. .Skylar did a great job getting me checked in. Great work. More

by geo_ber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skylar met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
May 04, 2024

Every thing went find but diagnosis seemed slow three full days and 2 more days to fix it More

by TTHOMAS4501
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

Great communication great service great follow up Would recommend to any new car buyer out there More

by wda_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

The salesman who helped us was Miki Travar. He was very knowledgeable about the vehicles we wanted to see. We came expressly to see an Explorer but found the Edge we purchased ticked more of th More

by RHEA41
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miki Travar
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May 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

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