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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,087 Reviews
Call Service Center (907) 202-9778

1,087 Reviews of Lithia Hyundai of Anchorage - Service Center

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May 19, 2025

The maintenance scheduling has improved. Wish there weren’t long waits, I would use them more if I knew what maintenance they could do/wanted to do: More

by GOTHORSNESS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback on the maintenance scheduling at Lithia Hyundai of Anchorage. We're glad to hear there's been improvement, and we appreciate your patience with wait times. Your input is valuable as we work towards enhancing our services further! Travel safe and let us know whenever we can be of assistance again!

May 17, 2025

Brought my vehicle in because of an oil leak. My car is leaking more oil More

by SEAN_RAPPUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Lithia Hyundai of Anchorage responded

Sean, thank you for reaching out. I regret to hear that your vehicle is still experiencing issues with the oil leaking. Please contact me directly so we can resolve this matter promptly. Thank you. Moises Gonzalez - Service Manager - 907-762-5752

May 17, 2025

Service dept worked very well with my roommate as i have been out of town. I’m happy to put my trust in the dept whether i’m in town or not. More

by MOCONNELL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Lithia Hyundai of Anchorage responded

We're pleased to hear that our service department here at Lithia Hyundai of Anchorage earned your trust, even while you were out of town. Thank you for sharing this positive feedback and we hope to see you again!

May 16, 2025

Christian was very Personable, very attentive, great follow-up, patient, service with a smile, confident in the ability to please. More

by Cshorter60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're happy to hear that his personable and attentive service made a positive impact. We appreciate your feedback and look forward to serving you again in the future!

May 14, 2025

Staff was pleasant. I was sent a reminder text the day before the appointment. I was called when my car was done. I received paperwork that showed what was charged (noth More

by GB59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Lithia Hyundai of Anchorage! We're delighted to hear that our team kept you informed and provided a smooth service visit. We appreciate your feedback and look forward to assisting you in the future!

May 13, 2025

Brandon went above and beyond. There is a lengthy wait time to get an appointment tho. More

by jmongold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Lithia Hyundai of Anchorage responded

Jmongold, we’re glad to hear Brandon went above and beyond to help you. We understand that long wait times can be frustrating and appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can look into this further and ensure a smoother experience moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752

May 12, 2025

No pressure. ..great options... below Kelly Blue Book .....and a 'like new' automobile with 40K miles. More

by TODDSAUTOGLASSAK
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blayke Mccarthy
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May 12, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear you had a no-pressure experience and found a vehicle you love at a great value! Thank you for choosing Lithia Hyundai of Anchorage — we hope you enjoy every mile in your new ride.

May 10, 2025

Christian was very helpful and showed us videos of the maintenance that needed to be done as well as our worn break pads. More

by R Jennings
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're glad to hear that the videos were helpful in understanding the maintenance needed. If there's anything else we can assist you with, feel free to reach out!

May 10, 2025

Dana did a great job and got the vehicle checked in and explained everything that needed to be done so I had no surprises. Dealership great job and getting the vehicle serviced and returned to me. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your experience! It’s wonderful to hear that Dana provided such clear and helpful service during your visit to Lithia Hyundai of Anchorage. We’re glad everything went smoothly and your vehicle was taken care of. We look forward to seeing you again soon!

May 08, 2025

Brandon did an amazing job of squeezing my appointment in a short notice. He has a nice smile. More

by CAT2LAZY
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
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May 09, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear you had such a positive experience! We’re glad Brandon was able to accommodate your appointment on short notice—his helpful attitude and friendly demeanor make a big difference. We appreciate your feedback and look forward to seeing you again at Lithia Hyundai of Anchorage.

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