Lithia Hyundai of Anchorage - Service Center

My appointment had to be rescheduled because the first time I had scheduled it and dropped my car off they didn’t do the work because they “couldn’t find the appointment in the system.” The service depart time I had scheduled it and dropped my car off they didn’t do the work because they “couldn’t find the appointment in the system.” The service department has had multiple issues for me not being open on time to drop off my car so I can go to work. Also when I got a text from the service liaison that said to text if I needed anything else, they didn’t do the service I requested by text, and the car wasn’t ready when I came it pick it up. I loved the service I received from the sales department unfortunately that hasn’t translated to their service department. More

the dealer does a good job helping me to take care of my car and alerting me to problems. I have been very happy with the car and the service department car and alerting me to problems. I have been very happy with the car and the service department More

Professional customer service. I was happy with the quickness of my appt. I did not have to wait long at all. Brian checked me in and out with professional attitude. I was happy wh I was happy with the quickness of my appt. I did not have to wait long at all. Brian checked me in and out with professional attitude. I was happy when I left. More

They were helpful and completed the 120k service in the same day. Clear communication and helpful, knowledgeable customer service. However, the passenger seat was left dirty and foam pieces were left on th same day. Clear communication and helpful, knowledgeable customer service. However, the passenger seat was left dirty and foam pieces were left on the seat. More

Great staff Knowledgeable and courteous I’m very happy with how I was treated and the positive interaction with how I was treated and the positive interaction More

They don’t return phone calls Customer parking is a mess Occurrence it has been happening at this location for the past couple years because of Service situation I will not get another Hyundai. You mess Occurrence it has been happening at this location for the past couple years because of Service situation I will not get another Hyundai. You say they want to work is completed. It is usually done fine. More

Friendly. Friendly experiences. Good communication. Got me in quickly and finished the jobs Thank you Friendly experiences. Good communication. Got me in quickly and finished the jobs Thank you More

super friendly and helpful, gave me an accurate estimate of costs and time for the service. of costs and time for the service. More

Dana clearly communicated with me and was able to assist me within moments of my arrival. She is friendly and professional. me within moments of my arrival. She is friendly and professional. More

I realized that my car was in good hands. They worked and checked my car well. They worked and checked my car well. More