Lithia Hyundai of Anchorage - Service Center

The dealership was disorganized and several of the employees were dismissive or rude. They took an unreasonably long time to work on our car and did not communicate with us and we’re difficult to reac employees were dismissive or rude. They took an unreasonably long time to work on our car and did not communicate with us and we’re difficult to reach. I struggle to think of a worse experience I have had with any business. More

It was only a maintenance e visit and the person I worked with was fantastic. with was fantastic. More

I’ve been doing oil changes at your dealership since I bought the car. I only want synthetic oil and I Admit I don’t remember them asking or me indicating that. But I was disappointed when I noticed on th bought the car. I only want synthetic oil and I Admit I don’t remember them asking or me indicating that. But I was disappointed when I noticed on the paperwork that they used conventional oil. More

My car was damaged while on Lithia Hyundai's lot back on September 20th 2023. They claimed that the damage never occurred on their property but refused to let me see any security camera footage of their lot September 20th 2023. They claimed that the damage never occurred on their property but refused to let me see any security camera footage of their lot. After many emails Chris Schmidt agreed to pay for the damages to my car. I took it in to their body shop to get a quote. After getting the quote I sent it over to Chris. After many emails and calls Chris Schmidt continued to ignore me and I never heard back from him. My car is still damaged and Lithia Hyundai never held up their end of the deal. Stay away if you can. More

Every time I go in fir service I have issues. Customer service at this dealership has gone out the window. I have bought 3 cars through them and this will be the last one I ever buy from them. Customer service at this dealership has gone out the window. I have bought 3 cars through them and this will be the last one I ever buy from them. More

My salesman was absolutely amazing! ! They helped me out and were extremely kind and attentive to my needs. I’ll be recommending all friends to this dealership. ! They helped me out and were extremely kind and attentive to my needs. I’ll be recommending all friends to this dealership. More

This center needs to hire a service manager, not share one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fu one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fuel line leak was spot on, fount a grommet/washer/o-ring issue, poof, problem solved; Dana is a nice front desk service agent. More

Took care of an urgent matter with one of my tires having a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! More