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Lithia Hyundai of Reno

Reno, NV

4.3
3,647 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,647 reviews

May 27, 2024

David was extremely helpful and friendly. He was able to work with us and get us what we needed. More

by BRIAN.HANIFAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lithia Hyundai of Reno responded

Brian, Thank you for the positive review! We are thrilled to see that you enjoyed your visit to Lithia Hyundai of Reno. Should you need anything else, please let us know.

May 26, 2024

It's always a pleasure to work with Lance Smith. He is very top-notch. More

by Don Mambourg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lithia Hyundai of Reno responded

Thank you for the review! We will surely pass it along to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

May 24, 2024

They never answered calls! I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told More

by Kk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lithia Hyundai of Reno responded

Hello, We apologize for the lack of communication and extended wait time you experienced. We will be sure to address this with our team. Should you have any additional concerns, please feel free to give me a call. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

May 23, 2024

Appointment reminders and no pressure offers to have my car appraised for trade in make preparing for appointments easy. More

by ROXYL_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lithia Hyundai of Reno responded

Roxy, we're glad to hear that our appointment reminders and no-pressure approach made things easy for you at Lithia Hyundai of Reno. We hope to assist you again down the road.

May 22, 2024

They great people and nice place to buy a car good service and nice personal More

by JORGEDANIEL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review! We appreciate your support and recommendation. Come visit our team again soon!

May 22, 2024

Everyone is always courteous and I always take my car to this dealership. I especially appreciate doing business with Lance Smith and his professionalism!!! More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lithia Hyundai of Reno responded

Larry, we're delighted to know you've had positive experiences with Lance and the rest of our team at Lithia Hyundai of Reno. We appreciate your loyalty and look forward to serving you in the future!

May 19, 2024

I enjoyed working with Cesar who helped me with my dream Jeep purchase and appreciate his candid no-pressure style! He's definitely a car guy that relates with the auto enthusiast in all of us! The finance More

by BLAUVELTSANDY143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Lithia Hyundai of Reno responded

Sandy, we're delighted to know that Cesar and our finance team at Lithia Hyundai of Reno made your Jeep purchase a dream come true! We appreciate the kind words. Enjoy your new ride!

May 19, 2024

We live Hyundai. We have bought 4 cars from them and plan on going back More

by LOVESHARKS20006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Lithia Hyundai of Reno responded

Thank you for your continuous support! It is always a pleasure hearing from our loyal customers. Until next time, safe travels!

May 18, 2024

Trisha is great however I have only had problems with this dealership. Everytime I go in, customer service is awful. Ordered parts from the parts department. Never called me. Ended up stopping by and the More

by John.warren.smith.1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lithia Hyundai of Reno responded

John, Thank you for taking the time out of your day to express your concerns. We understand how important customer service is, so we are disappointed to learn that your experience did not meet our usual standards. We will be sure to address your frustrations with our team. If you have any additional questions or concerns, please contact me. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

May 18, 2024

Always helpful. Very quick, good communication. My dealer guy was really helpful, checked in on me More

by NAYNAMUNCH013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atillio
May 20, 2024 -

Lithia Hyundai of Reno responded

Hello, thank you for the positive review! Come and see the Lithia Hyundai of Reno team again soon!