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Lithia Toyota of Billings - Service Center

Billings, MT

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192 Reviews

192 Reviews of Lithia Toyota of Billings - Service Center

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April 02, 2024

Terence was very knowledgeable on the car and the services that your dealership offers. I would recommend him to anyone I know who is looking for a vehicle. More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance
Apr 02, 2024 -

Lithia Toyota of Billings responded

Lyn, it's great to know that Terence provided you with such a positive experience at Lithia Toyota of Billings. We appreciate your recommendation and we're here for any future needs!

March 14, 2023

Lithia Toyota is great! Just took in my new Lexus RC350 for a regular service appointment with Josh and it was so easy, the team only took 2-3 hrs to complete the service. G More

by matt banning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey, Ron, Josh
Mar 30, 2023 -

Lithia Toyota of Billings responded

Hello Matt, thank you for choosing to visit our Lithia Toyota of Billings team. Your kind shout out to Josh, Joey and Ron is greatly appreciated. We look forward to seeing you again down the road.

July 13, 2022

Do not get the warranty for a car here unless it’s a Toyota. They are unable to diagnose what’s wrong with a car with their equipment. I spent 4 weeks taking my car into their service department with More

by Hild125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
Jul 15, 2022 -

Lithia Toyota of Billings responded

Thank you for taking the time to leave us with your feedback. I would like to apologize for the less than five-star service that you describe receiving. At your convenience, I would like the opportunity to speak with you regarding the details of this experience and try to regain your trust in our team. Please reach out to me directly. I look forward to speaking with you soon. Michael Cleveland 406-281-8381 Service Manager

January 16, 2020

Awesome People Great service and fast. Very thorough and detailed. Would always prefer to use this dealership to service my vehicle and would recommend to others a More

by MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Goodru
Jan 17, 2020 -

Lithia Toyota of Billings responded

Hello! Thank you so much for your kind words and this wonderful review! We hope to see you again soon!

January 01, 2020

I’m always very pleased with bring my vehicles in for service Robert is always very friendly and willing to help with that whatever I need done More

by Teelingkaren
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Lithia Toyota of Billings responded

Thank you so much for your kind words and this wonderful review! We hope yo see you again soon!

December 24, 2019

Called about a problem with my 4Runner and they got me in the same day fixed the problem very quickly and at a very reasonable price!! More

by buzzard83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Lithia Toyota of Billings responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 23, 2019

Great Very happy with the service and the Robert was most helpful and has a good memory of our history. Very impressed. Keep up the good work. More

by sixappr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Lithia Toyota of Billings responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 22, 2019

Very professional and friendly, always go the extra mile to ensure customer satisfaction. Genuinely care about the customers and their needs even after the sale! More

by Cshert7
Recommend Dealer
Yes
Employees Worked With
Greg Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Lithia Toyota of Billings responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 15, 2019

Awesome customer service todat This time visiting for an oil change was a great experience. Great customer service and everything was explained very well and the staff was very fri More

by mscallie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Bayer-
Dec 16, 2019 -

Lithia Toyota of Billings responded

Hello! Thank you for your kind words and this wonderful review! We hope to see you again soon!

December 10, 2019

Great service as usual I got a call reminding me I had missed the service on my truck. I really liked that because since we don't drive the truck much except winter I had fo More

by sk060247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Lithia Toyota of Billings responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you again soon!

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