Long McArthur Inc

Exceptional , Over the top, exceptional! Cannot say enough, the professional, attentiveness and the best customer service I have had at a Ford Dealership. Below zero temperatures and 1.5 h Cannot say enough, the professional, attentiveness and the best customer service I have had at a Ford Dealership. Below zero temperatures and 1.5 hours from home and Scott Sitton and his staff (sorry I don't remember the other names) were able to quickly diagnose and get me back on the road in less than 30 minutes. (Air Filter clogged with snow 2012-Lincoln MKX) When my wife decides that she needs an upgrade we will definitely be shopping your way. More

Everyone that we came in contact with at the dealership were very kind and welcoming. From the front desk, to sales, to finance, and everyone in between. However our salesman Tyler went above and beyond fo were very kind and welcoming. From the front desk, to sales, to finance, and everyone in between. However our salesman Tyler went above and beyond for us. We came in with and idea and a budget and he worked so incredibly hard to get us right where we needed to be. Never once did Tyler make me feel rushed, in knowledgeable, or unwelcome. Tyler and the entire Long McArthur team treated us with the upmost respect and never pushed anything upon us. Car buying can be a very lengthy and stressful experience. But with someone like Tyler helping you every step of the way, we definitely be coming back and telling all our friends. More

Everyone one at the dealership was amazing. Was very impressed with the way things went when purchasing our used truck! Was very impressed with the way things went when purchasing our used truck! More

I have purchased two vehicles from Darin Lee at Long McArthur. They are focused on customer satisfaction. We live 3 hours from Salina and they were able to make the deal over a few texts and then even d McArthur. They are focused on customer satisfaction. We live 3 hours from Salina and they were able to make the deal over a few texts and then even delivered the car at no charge!! Other dealers need to take note. Long McArthur is the gold standard for the car buying experience. More

Great experience purchasing my Bronco Sport, Lonnie was very helpful with decisions on which model best fit my needs. Thanks Lonnie very helpful with decisions on which model best fit my needs. Thanks Lonnie More

Everything from start to finish was smooth and easy. The sales associate that helped me out with my deal today was Tyler aka “Chili”. Definitely left with the mindset that I now have a go to rep and dea The sales associate that helped me out with my deal today was Tyler aka “Chili”. Definitely left with the mindset that I now have a go to rep and dealership for all of my car needs. Thank you Long Mc Arthur!! More

My sales rep Mike was awesome he really helped this process go smoothly. He has been super accommodating for me selling from a couple states over. process go smoothly. He has been super accommodating for me selling from a couple states over. More

Mike Mull took care of me. He communicated. He gathered information. He called me back before I could call him again. 10/10 would buy from Long McArthur again, specifically fro He communicated. He gathered information. He called me back before I could call him again. 10/10 would buy from Long McArthur again, specifically from Mike. More

I entrusted Long McArthur with my first new car purchase. I ordered a Ford Maverick in September 2022 and 405 days later, my Maverick was delivered to my front door. Lonnie Smith was the salesman I worked wi I ordered a Ford Maverick in September 2022 and 405 days later, my Maverick was delivered to my front door. Lonnie Smith was the salesman I worked with and during those 405 days, Lonnie would periodically check in and would help me if I needed to make changes in my order 100 days into the process. I was a YouTube channel member, which I highly recommend because there's a weekly member Livestream during which the go through each member order and let you know where you vehicle is in the build process. I found myself looking forward to each week, seeing where my truck was. I live in Nashville Tennessee and all the paperwork was done online. I didn't even have to leave my house. The truck just showed up at my doorstep like an Amazon Prime Next Day Delivery. I will definitely go to Long McArthur again and I will recommend it to friends and family who want a Ford. More

Tyler Chilson is very knowledgeable and great to work with, I have purchased 4 vehicle form him and he always make the process simple and fair. each time I have made the deal online, with text and email, with, I have purchased 4 vehicle form him and he always make the process simple and fair. each time I have made the deal online, with text and email, right down to negotiations, trade value, finance rates and approval, all I had to do was drive to dealership and pick up my purchase. I worked with Alex Gershon in finance and he provided excellent advise with no pressures to purchase additional products, which some have great value, its up to each person to decide if they want those or not. They give a no bull price up front and do what they say they will do, a pleasant experience, much different from years ago when going to shop for a vehicle was like going to the dentist, everyone hated the thought. Give Long MacArthur Ford and Tyler a chance and they will change your mind on purchase process. More