Long McArthur Inc.

Reason for Visit: Sales

I recommend this dealer: No

My Review of Long McArthur Inc.:
THEY ADVESTISE VEHICLES THAT THEY DO NOT HAVE OR HAVE EVER HAD

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Long McArthur Inc.:
Horrendous experience. They don't back up their deals. After a handshake and agreement, they changed the price of the vehicle as well as the payment date in financing. Luckily, we were able to catch the payment discrepancy but unfortunately not the date the payment was to be taken. Because of this, I've now incurred over $100 worth of overdraft charges. When I spoke with them about it, they didn't seem to care. They "offered" to give me a loan for until the payment was due but I would have to leave them a post dated check. They put it in early which incurred more charges. After calling and talking to them about it, they didn't care and said they've done all they can. The sales experience was a nightmare too. They don't know the meaning of the word "No." They use high pressure sales tactics and they constantly lie. If you ask about how much a certain vehicle is, they simply say "I don't know." That is until you come in, test drive it and sit down to hammer out monthly payments. I walked out on a deal and they called me with this "super deal." They said for me to come in so they could hit me with it. I told them that I wanted to know what it was first before I came in. The salesman kept going round and round about how he didn't know it and only his manager knew it but they wouldn't call. I had to go in to get it. Then, they sold me a truck with no gas in it and when I asked if they could put my CD player in (which was a part of the deal), they wouldn't tell me how much it was until they had already charged $107 worth of labor. An absolute horrendous experience which the BBB will certainly hear about.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Long McArthur Inc.:
They're the lowest of all dealerships. They tell you only lies and what you don't want to hear. I had my vehicle in for a checkup and they told me something was wrong and it would be about 4,000 to fix, then told me it wasn't worth fixing, and told me to look at one of their new cars. I then took my vehicle to another dealership and they told me nothing was wrong! It's ALL lies. I hope they're shut down. The owners, North and West, are greedy and rude, all they try to do is scam your money out of you whether you have something wrong with your car or not. Don't believe a word they tell you.

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