Long McArthur, Inc.

Long McArthur, Inc.
3450 South 9th Street
Salina, Kansas 67401

Sales: (785) 823-2237
Service: (785) 823-2237
Parts: (785) 823-2237

Manufacturers: Ford, Lincoln

Most Reviewed Employees
Darin Lee Darin Lee
Sales Professional
Luke Vanderloo Luke Vanderloo
Aftermarket Manager
Monte Brent Monte Brent
Sales Professional
Dan Penner Dan Penner
Sales Professional
Mike Solis Mike Solis
Sales Professional
Rob Peterman Rob Peterman
Sales Professional
Austin Ward Austin Ward
Sales Professional
Billie Laflen Billie Laflen
Sales Professional
Ben Ashmore Ben Ashmore
Sales Professional
Dave Ellett Dave Ellett
Sales Professional
Need a New Car?

Dealership Amenities
Automated Car Wash
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
108 Reviews
Long McArthur, Inc.

Overall Score: 5 Star Rating4.7



About Long McArthur, Inc.
Certified: Long McArthur, Inc.
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Long McArthur, Inc. has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Brianjab
5/21/2012 11:30:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Peterman

My Review of Long McArthur, Inc.:
Rob and the Long McArthur team went above and beyond to close the deal. They were honest, upfront and quick. They wanted to make the deal, but at the same time make sure I was completely satisfied. We were able to complete the deal over the phone and I did not need to set foot in the dealership. They arranged for a driver to meet me halfway from IL, get the new car I wanted and make sure everything went flawless! Need more dealerships like this!

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KirstinStegman
5/21/2012 10:59:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Austin Ward

My Review of Long McArthur, Inc.:
Austin spent several days helping me find what I wanted! He encouraged me to test drive anything I wanted and was very helpful with any questions I had about the difference in vehicles! I had never purchased a car from a dealership or purchased a brand new car before! Austin made the process very smooth and stress free! Thanks Austin :)

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GillMan64
5/21/2012 12:55:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darin Lee

My Review of Long McArthur, Inc.:
This is my 2nd vehicle purchased from Long McArthur, and I live in north-central Oklahoma. Long McArthur and Darin Lee were recommended to me by a friend, and I have to say my experience was everything I expected, and more! When I first visited, Darin and the finance department worked hard to help me get into a vehicle. A lot of dealerships wouldn't have gone the extra mile for me, but Darin and the staff made me feel welcome and took care of me. That's why I came back for my new vehicle.

I would definitely recommend Darin Lee and Long McArthur to anyone, and will definitely make the drive to Salina when its once again time for a new vehicle.

Thanks again, Darin!

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Brooke16
5/21/2012 12:11:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alisha Estrada, Darin Lee

My Review of Long McArthur, Inc.:
We went to the dealership to get a small car that got good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower end of the spectrum was a manual transmission. The Sales Representative located a Fiesta that better fit our needs and had it brought in. We made arrangements to test drive it and realized it would be great for commuting, but not so great for my growing boys. We considered A Focus, but the Sales Rep showed us a basic Fusion and it was much roomier for my growing boys and had better financing and rebate options making it alot more car for the money. We did give up some on gas mileage, but think it was a good trade as we got alot more room.

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odieandjanice
5/20/2012 3:20:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Penner

My Review of Long McArthur, Inc.:
Our several visits to the dealership were very pleasant. Out salesman was most helpful and accommodating. The finance man that we worked with (name was Rob) was also very helpful. Our new car had to come from another dealer about 200 miles away. It was promptly retrieved and detailed. Dan Penner's assistant went over the car completely, explaining how everything worked. Our overall experience was very good.

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AHouse91
5/19/2012 8:24:06 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Penner

My Review of Long McArthur, Inc.:
I went in to look for a truck, as I needed on for my move coming up in July. I wasn't sure of I could get financed being as I already had a note on my car. Even though I'm a person who has tattoos and piercings, Dan approached me as if I looked no different than his own son. Immediately he began digging for details on what I'd needed, and shortly after pulled up some trucks in my price range. He did everything could to get me into one of their vehicles and he did it in a manner that wasn't abrasive or rude at all. Little time lapses and I walk out with keys to my new truck. I was beyond happy.

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jeanclark_1980@yahoo.com
5/19/2012 8:17:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Luke Vanderloo, Steve Zelniker

My Review of Long McArthur, Inc.:
They were very professional to deal with and acted caring and explained things very well. They answered all questions asked of them. The sale went very smoothly.

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lehegle
5/19/2012 6:01:09 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Monte Brent

My Review of Long McArthur, Inc.:
This was an out of state purchase and Monte made this a hassle free experience, even arranged delivery. Monte was very professional, upfront and honest through out the transaction. Car was even better than described. Many thanks to all the Long McArthur staff involved. Would highly recommend Monte and this dealership.

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ejrothchild
5/17/2012 5:57:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Rein

My Review of Long McArthur, Inc.:
The service at Long McArthur was excellent! Our sales professional Rick Rein was very personable. He and finance manager Lee Davis worked to get us a great deal. I would definitely recommend Long McArthur to others and would come back to purchase another vehicle when necessary. The freebies they throw in are a nice bonus as well. Great staff, comfortable place, and nice vehicles! Our 2008 Chevy Trailblazer runs/drives excellent!!

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swallace329
5/15/2012 11:10:39 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darin Lee

My Review of Long McArthur, Inc.:
I have purchased a bunch of cars over the years and have never experienced a sale like this one. Darin and I worked out a deal over the phone because I am not from Saina, there was no bartering needed. He gave me the right price the first time and it took less than 10 minutes to work out the details. They also didn't have the F-150 I wanted so they scoured the area looking for the right truck. He kept me informed and up to date on the progress. The paperwork took less than 10 minutes to complete and even accommodated the fact my wife wasn't present to sign the paperwork. On top of being a great experience I wasn't a Ford guy, I have driven GM products for most of my life. If you haven't driven a Ford lately you should, if you do, drive one at Long McArthur.

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