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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

4.5
1,911 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 1,911 reviews

October 19, 2024

I’m very pleased with your service. The care it’s running very well. Thank you so much for the great job More

by calikitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're pleased, and your car is running well. Thank you for choosing Lorenzo Nissan Fort Lauderdale.

October 19, 2024

Had an on going issue with my truck that is still unresolved. Had an appointment for service, they had the truck since 7 am but at 5 pm they said they haven’t gotten to it yet More

by wcgeiger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Servo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about the time taken for your recent appointment with our Service Team. Please send me an email with your best method of contact so we may discuss this further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 19, 2024

Craig always take the time to explain in detail all the diagnostic of the car and services. He also listens attentively to our concerns and address each issue with professionalism and politeness. More

by JULIANAFICHELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We look forward to continuing to assist you with your vehicle's needs.

October 18, 2024

Above and Beyond exceeding expectations. Ali Daye took time to chat and answers all my questions with sincerity. Anthony Colon in service is the Best. He explained everything very thoroughl More

by DD_CATALANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Oct 18, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're thrilled to hear about your experience at Lorenzo Nissan Fort Lauderdale. Our team prides themselves on their sincerity and professionalism. Thank you for taking the time to leave us this review.

October 18, 2024

I was a very nice morning I got all my service done as they told it was going to be. More

by Jossey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad to hear you had a smooth experience with us at Lorenzo Nissan Fort Lauderdale. Take care!

October 16, 2024

Seller works with me very patiently, not a pushy one. He is a good listener a makes a client comfortable More

by RAFael Moreyra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Borgela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Verdelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your kind words about our team at Lorenzo Nissan Fort Lauderdale. Glad to hear that you felt comfortable and listened to during your visit.

October 16, 2024

They were very friendly from the moment we arrived at the dealer, and I was very well attended to by the advisor and I was very happy with my purchase. More

by JAPACHECO1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're pleased to hear about your positive experience with our team. Enjoy your new purchase!

October 15, 2024

The service provided was ok but not all issues were covered and no explanation was given, relating to the phone app not working. More

by Graimundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

I'm glad to hear the service was acceptable. If there's more we can explain about the phone app, please let us know at Lorenzo Nissan Fort Lauderdale. We'd love to help you find a solution.

October 15, 2024

Ashley our salesperson helped us and guided us through the whole proccess. We were in and out in about 1 hour. She was awesome More

by JOEYBOVEJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad our team provided you such an efficient experience at Lorenzo Nissan Fort Lauderdale. Thank you for choosing us.

October 15, 2024

Really pleased with the servicw in general. The representative waa very helpful and attentive. Got a ride to work and from work when my car was ready. More

by marcelagomez91
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Becwrra
Oct 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your kind words about our team and the service at Lorenzo Nissan Fort Lauderdale.