Lost Pines Toyota

I had to get new tires. They offered me a rental so I wouldn’t have to wait so long. Great friendly service They offered me a rental so I wouldn’t have to wait so long. Great friendly service More

Find a different dealership to have your vehicle worked on, worst experience with Toyota in my life, drove to dealership in San Antonio (where we used to live and go) and they fixed what this Toyota damage on, worst experience with Toyota in my life, drove to dealership in San Antonio (where we used to live and go) and they fixed what this Toyota damaged. More

I'm a repeat customer with Adam Layfield at Lost Pines Toyota. He goes the extra mile to get you in the vehicle you want. Adam is always genuine, respectful and kind which makes the stressful process of Toyota. He goes the extra mile to get you in the vehicle you want. Adam is always genuine, respectful and kind which makes the stressful process of purchasing a vehicle more enjoyable. The folks in the LPT service department are also attentive and kind which makes calling to make an appointment and coming to service my vehicle all pleasant experiences. Purchasing my vehicle at LPT was the best decision I have made regarding a vehicle purchase. I have never experienced a dealership that feels like "family," More

Jimmy and the team at Lost Pines Toyota in Bastrop was a pleasure to deal with. We handled most of the process via email, text and on the phone so when we arrived everything was ready for us. One of the smo pleasure to deal with. We handled most of the process via email, text and on the phone so when we arrived everything was ready for us. One of the smoothest auto buying experiences I've had in over 40 years of buying cars. Thanks Jimmy! More

I had a 9:00 am appointment for an oil change. After one hour and 20 minutes I went over and asked the young lady who signed me in if she knew when someone was going to get to my vehicle. I was ve After one hour and 20 minutes I went over and asked the young lady who signed me in if she knew when someone was going to get to my vehicle. I was very polite and told her how long it had been, there was a gentleman showing her how to enter something on the computer, he asked which vehicle was mine I showed him and he said he would take care of it and he did. I drove out at 11:10. I have always had good service at Lost Pines, which is why I bought the vehicle from y’all . I hope this was just one of those things that happens sometimes as I don’t want to wait for over 2 hours for an oil change, and if you’re thinking I should just drop the vehicle off I live an hour away from bastrop so dropping it off is not an option. More

I’m a long time customer. My oil change, tire rotation and inspection took 2.75 hr. with an appointment. This is unacceptable. Previously you were able to complete same servic My oil change, tire rotation and inspection took 2.75 hr. with an appointment. This is unacceptable. Previously you were able to complete same service in about an hour. More

Great sales service received from Jimmy Voigt, friendily and willing to go the extra mile. Showrooms and office were clean and staff friendly. Great music was playing while I was in the showrrom floor. Jimm and willing to go the extra mile. Showrooms and office were clean and staff friendly. Great music was playing while I was in the showrrom floor. Jimmy was able to answer all my questions, ver respectful. More

Great service. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. More

Service writer was terrible, didn’t ensure my tire was patched like I asked, after he said he would “take care of it”. Seemed to only care about how much I was spending, even seemed to take a photo of my patched like I asked, after he said he would “take care of it”. Seemed to only care about how much I was spending, even seemed to take a photo of my service write up and show other employees. Not sure what that was about, but having worked in automotive sales I thought it was really unprofessional. More

Excellent experience! The always treat me like family! They were able to help guide me to exactly the right vehicle for my family and made the experience as easy as possib The always treat me like family! They were able to help guide me to exactly the right vehicle for my family and made the experience as easy as possible! I will be returning for all vehicle needs! More