We were impressed by the atmosphere at Lundgren Honda—it was not stuffy, and we did not feel rushed. We liked the amount of natural light, the cafe, and the sitting area and kids area (which seemed to have a collection of children's books, and a few computers)—so if you ever have to get your car serviced here, it seems like a far less tense environment to wait in than other car dealerships we've been in. And yes, we did actually observe people waiting for their cars, and they looked relaxed. Russel Reault helped us and did a great job explaining things—this was our first car purchase, so we had a lot of questions. He did not push things on us, and when we said no to certain bells n' whistles, he crossed them right off the list. Another advantage of coming here is that the surrounding roads present a variety of common driving conditions, so when you test drive a car you end up getting a less artificial sense of how the car performs than you might in a more standard neighborhood. We did spend more time here than we'd anticipated we would, so do be prepared for that. That being said, we were on an unusually rigid time schedule that day (it just worked out that way) and they were able to accommodate.