Lynnwood Honda
Edmonds, WA
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516 Reviews of Lynnwood Honda
We had a great experience working with Bob in buying our new car. He made the whole process easy from beginning to end. He explained everything, each step of the way. A very pleasant, satisfying experien new car. He made the whole process easy from beginning to end. He explained everything, each step of the way. A very pleasant, satisfying experience. Thanks Bob! More
Our experience at Lynnwood Honda was great! Bobby Labor and Randy in the financing department were fantastic to work with and made the purchasing experience go quickly and smoothly. In fact, everyone on th and Randy in the financing department were fantastic to work with and made the purchasing experience go quickly and smoothly. In fact, everyone on the staff was very friendly and helpful. We're very much enjoying our new Honda Fit! More
Generally awful service and extremely different experience. Unprofessional staff. Hope that business owners get this information and make some improvements. Below just few facts for your considerat experience. Unprofessional staff. Hope that business owners get this information and make some improvements. Below just few facts for your consideration. - No calls back after leaving voice mails - Promised that diagnostic takes 2 and half hours maximum. Actual time was 5+ hours - During check in, service adviser validated some "squeal" sound from engine. A bit late, after diagnostic the same service adviser said: "there is no noise and engine sounds perfect. - Promised to call me if service will be longer then 2.5 hours but I even didn't receive a call back after leaving voice mail - Shuttle was delayed on more than half an hour. It was scheduled and confirmed 3 hours prior. Distance between my location and Honda Lynnwood - just few (2-3) miles. - Free with any services “car wash and interior vacuum” this time even wasn't proposed - No one accepted their mistake and said "sorry" - When I got my car back there was the same noise as one day ago. I even asked Service Manager to verify it together. Then, he confirmed some "squeal" sound and suggested that it's because of aftermarket serpentine belt. So I didn't receive any diagnostic: checking alignment of serpentine belt and wobbling pulleys, etc., spent a lot of time (4 working days after the first call), $60 and as result got a piece of paper "don't worry - be happy" with the same non diagnosed issues. Thanks for your attention. p.s. after just verification of the problem existence (not diagnostics), got offer to replace a serpentine belt and see - will it be helpful or not. More
Mr Baker was the only sales person I worked with until I had to sign the final papers. He understood the kind of car I was looking to buy and spent time with me on 4 occasions until I made up my mind. He di had to sign the final papers. He understood the kind of car I was looking to buy and spent time with me on 4 occasions until I made up my mind. He did not push me into making a decision but gave me all the information I requested without any hassle. All the information given to me by Mr. Baker was accurate and when he didn't know an answer he made sure I received an accurate answer no matter how much time it took. He had a very easy going personality which made the car buying process pleasant. I would definitely recommend him to anyone wanting to buy a car. More
This is my first experience with a dealership, I usually buy from a personal owner. The service was super friendly when I got my remote installed for my Honda Fit so I decided to come back. I knew what I wa buy from a personal owner. The service was super friendly when I got my remote installed for my Honda Fit so I decided to come back. I knew what I was looking for and found exactly what I wanted on the lot, a used Honda Odyssey. I worked with Mark Baker and he made me feel at ease right away. The test drive was great, he knew where to go in the neighborhood to test out the turns and speeds. When it came to pricing, there was no hem and hawing. Mark brought down the price for me that I felt was very fair. I forgot the other salesman's name, but the man who gets the final say on the price came out to talk with me as well. No one hid behind a door to decide the final numbers, everyone was upfront. I appreciate that feeling of honesty from a dealership. Yes, they have to make a profit, that's how they make a living. However, the sale I got was definitely a steal and the whole experience was comfortable. I never felt like I had to play mind games for the price I got. More
From the first moment we were looking at the new HONDA ACCORD COUPE in the lot out came Danny Hook he was super nice had all the info we needed on the car. The test drive was great as well. Then we walk i ACCORD COUPE in the lot out came Danny Hook he was super nice had all the info we needed on the car. The test drive was great as well. Then we walk into the showroom floor and Danny showed us a hot HONDA ACCORD 2 door EXL V6NV 2014...it was all tricked out ...air dam, spoilers, and that beautiful color "still night". We knew we were in trouble when we saw it and the next day we drove it and bought it! The Honda is sleek,sexy, and just plain beautiful with everything you can possibly want on it and in it. Danny was a super nice guy it truly was the most pleasant experience we have ever had buying a car. On a sclae of 1-10 Danny was a 12. We also had alot of things in common with Danny our singer and guitar star...ROCK ON DANNY! The staff manager and all other employees were very friendly and nice too. I know we will have many years of joy with our Honda. We will be back!!!! Julie and Tom Dunlap More
We were really impressed by the inventory of Certified Used Hondas @ Lynwood Honda. The Service was great. Lawrence's laid back pressure free approach went a long way with me. Used Hondas @ Lynwood Honda. The Service was great. Lawrence's laid back pressure free approach went a long way with me. More
Best dealership I have had the pleasure to work with. Tracy is outsanding! She is beyond helpful and allowed us to buy our Honda Pilot with as much ease as possible. Tracy is outsanding! She is beyond helpful and allowed us to buy our Honda Pilot with as much ease as possible. More
Lynnwood Honda advertised a 2009 certified pre-owned Honda Civic EX for a specific price on their website. When I tried to buy the car for the advertised price, they said that a third party had made a m Honda Civic EX for a specific price on their website. When I tried to buy the car for the advertised price, they said that a third party had made a mistake and refused to sell me the car for the sale price. The first time I tried to buy the car, used car manager Keith Hager said they had changed the ad on their website and would not sell it to me because I had not bought it the day before. Yet, when I found the same advertisement live on Edmunds.com, general sales manager Mike Popke still refused to sell me the car for the advertised price. On my first visit, Mr. Hager offered to sell me the car for $1,200 more than the advertised price without the certified pre-owned status. Even after sending multiple emails to Mr. Popke, Lynnwood Honda refused to honor the advertised price. I was extremely dissatisfied with my experience at Lynnwood Honda and would not recommend them to anyone. More
I have given this dealership the highest ratings possible for the absolutely outstanding experience I had in purchasing an auto from them. Without a doubt,Mark Baker and the rest of the st for the absolutely outstanding experience I had in purchasing an auto from them. Without a doubt,Mark Baker and the rest of the staff at Lynnwood Honda are the friendliest and most professional team in their field I've ever worked with.Having owned only Honda's for the last 33 years,this purchase was the most rewarding yet;An exceptional,smooth and satisfying afternoon with me in a great car as the result- I gladly recommend Lynnwood Honda for all of your Honda family needs. Sincerely, Nathan Paull More