Lynnwood Honda

Great experience buying a Civic Si today. Vicky was extremely nice to deal with, competitive on price, and knowledgable. I'm excited to continue my relationship with them in the future. Seriously. They extremely nice to deal with, competitive on price, and knowledgable. I'm excited to continue my relationship with them in the future. Seriously. They were competitive in matching prices from other dealerships, and were incredibly transparent in the pricing of the car, and gave me a print out of exactly what their margins are and where they're spent. Everyone was accommodating and I was never left waiting or wondering what was going on. I also had the pleasure of speaking with Shain Patrick after the sale was complete. He was incredibly knowledgeable on warranties, financing options, what was best for my personal financial situation, telling me stories about other customers and their experiences. Most importantly, many of the folks I talked with around the dealership were "car people" themselves. I ran into Greg Ashlock on the way out, and he had awesome tips for me on optimizing my experience with the Civic Si, as he was an owner himself. Overall, great day at Lynwood Honda. More

John and Tracey were great to work with! They were both friendly, courteous and professional! They went out of their way to make sure all of our needs were met! I would highly recommend them! friendly, courteous and professional! They went out of their way to make sure all of our needs were met! I would highly recommend them! More

As a woman, I have never felt comfortable with the idea of purchasing a car from a dealership. I have always purchased used cars (and whenever possible avoided dealerships or arrived armed with a" negotia of purchasing a car from a dealership. I have always purchased used cars (and whenever possible avoided dealerships or arrived armed with a" negotiator"). Bobbie is a trusted friend of mine and I wanted a new Honda, so I decided to give it a try. I'm not sure I would have felt comfortable working with anyone else, however, as salespeople in the past have been a little too "high-pressure" for me. Buying a new car from Bobbie was a totally different experience. He is very professional--answering questions, providing crucial information to my decision making process and making the paperwork process relatively painless. There was no "game-playing" or hidden agenda. Thank you for that, Bobbie, because I love my little Honda. More

This is my second car that I purchased from Lynnwood Honda. I like the quality services provided by this dealership. I will definitely recommend Lynnwood Honda to my friends and colleagues who consider Honda. I like the quality services provided by this dealership. I will definitely recommend Lynnwood Honda to my friends and colleagues who consider purchasing vehicles. Keep up the good work! More

After visiting 3 dealers in the greater Seattle region -eastside, we were still debating between 2014 and 2013. All the dealers wanted you to come in and test drive their vehicles. This was fine but by -eastside, we were still debating between 2014 and 2013. All the dealers wanted you to come in and test drive their vehicles. This was fine but by the 3rd dealer we were exhausted of the test drives and the game for the "right" price. Having a well rounded idea of what we wanted, we decided to try negotiating by phone. Some agents did not even want to trouble themselves and insisted that we come in to do the whole 9 yards - Bellevue Honda should really learn to listen to what the customer wants. Lynnwood Honda (LH) was our last stop. My wife did not even want to visit another dealer. I took off extra time during lunch time and went in to see their stock. Unfortunately, Danny, whom I have been corresponding with was off that day. They did not have the Ex-L that we wanted but they did have the color. What surprised me was that unlike the other dealers who did not want to budge from the MSRP of the 2014, LH was willing to, and on the Touring model that they just received - it was not detailed or programmed. After 2 hours, comparing the 2013 versus 2014 Touring and getting a firm but fair price on the 2014, I contacted my wife. She was willing to come in after work to look it over. This was the final stop for her. We both appreciated the lack of "high pressure" sales from LH. The timing was horrible since she had enough time to look over the Odyssey before picking up the family. We had discussed further to return that night around 7pm. I did not get home till 8pm. We were still debating between the 2013 and 2014, so we decided to swing by LH. Just past 8:40pm, we arrived and was helped by Lawrence. On the way over, my wife stated that in NO way would they help us being so close to closing time. Lawrence proved her wrong. He was both attentive and helpful without any pressure. Leaning towards the 2013 because of price and financing, we asked Lawrence for his honest opinion of which would he picked. Keep in mind, we were past closing time at 9pm. Lawrence was kind enough to bring out the detailed 2014 so that my wife can compare the two side by side. What sold my wife to the 2013 was that Tom was willing to meet half way on the additional reduced asking price. By 10pm we finally decided on the 2013. What impressed me the most was pure customer service. Lawrence, Tom, and Shane were willing to stay late to help us with this deal. Heck the cleaning staff left before we did at 11:30pm with our new vehicle. In no way did we feel pressured. In fact, I felt both appreciated and sad that I kept them away from their families. Name a dealer with such an outstanding team who is willing to go out of their way for their customer(s) - that would be LH. I have only met one sales person, who unfortunately no long works at Lexus of Bellevue, with such high caliber service orientation. This was our first purchase through LH and definitely won't be our last! More

Great experience all around! We loved Tracy, she was very knowledgeable, thorough, enthusiastic and very genuine. We love our new car too, we really did our research and believe we found the best car out th knowledgeable, thorough, enthusiastic and very genuine. We love our new car too, we really did our research and believe we found the best car out there for the price! More

I had a nice experience at Honda of Lynwood. I knew what I wanted to purchase and moved through the process fairly quickly. Mark Baker was direct and to the point. I got a great car and he was pleasant and I wanted to purchase and moved through the process fairly quickly. Mark Baker was direct and to the point. I got a great car and he was pleasant and helpful. More

We arrived at 10:45 am. Mark Baker took time to listen to us and our needs, and he then introduced us to the Pilot 4WD EX-L. During the test drive we knew that this selection was the one to best meet ou to us and our needs, and he then introduced us to the Pilot 4WD EX-L. During the test drive we knew that this selection was the one to best meet our needs. As we live just a short distance from Lynnwood Honda we wanted to test drive the Pilot to our residence to make sure it would fit in our single car garage. Mark was most accommodating. Mark's thorough knowledge of the Honda Pilot was most impressive and helpful. During our purchase, Mark showed us how to pair our cell phones to the car and how to use the Entertainment System which were features that we were not familiar with. Mark introduced us to the second floor customer service lounge, the service center, and the service manager. A lot of engineering and thought has been done to provide such a nice facility. Mark took the time to make sure that we were happy with our purchase. More

I first have to say that purchasing a car is one of the more stressful things we (husband & wife) can do as a couple. Dealing with Joe and Tracy at Lynnwood Honda this was just not the case. We meet Joe f more stressful things we (husband & wife) can do as a couple. Dealing with Joe and Tracy at Lynnwood Honda this was just not the case. We meet Joe first a couple weekends ago and he was professional and friendly and let us take the car out for a drive. We had to leave as we had a previous scheduled appointment. I went back on the following Friday and worked out a prospective deal with Joe (pending my wife’s approval), very easy and painless. Now to convince the wife… I once again left (without the car) and went home to talk over the car situation. Since we live a fair distance from the dealership it took us a few days to get back in. I found Joe (who was busy with customers) and explained that we wanted to test drive a different model. “No problem, go find the one you want to drive, and I’ll be out in a few minutes” was Joe’s reply. Joe came out and checked in with us as we walked around, but since he was still busy he introduced us to Tracy. She was very knowledgeable on the models we were looking at and when we found the one we wanted to drive, she quickly retrieved the keys and license plate. Quick test drive and back to the desks to see what kind of a deal we could make. Tracy, like Joe was very professional and friendly… Never pushy or making us feel that this was the “best deal” or other little tricks we have dealt with in the past. No sending in the closer… Nothing! So to make this story a bit longer, we actually walked away with two new cars that night from Lynnwood Honda. They gave us fair trade on or car, and best of all no hard feelings as we drove away from the dealership in “OUR BRAND NEW CARS!” More

Lynnwood Honda was our first stop when shopping for a used car. (I believe) Tracy first assisted us, let us test drive a car, and simply let us walk out of the door without a hassle. We visited another used car. (I believe) Tracy first assisted us, let us test drive a car, and simply let us walk out of the door without a hassle. We visited another dealership nearby, but as soon as we pulled onto the dealer lot, I told my husband that I wanted to leave. The salesmen were perched outside, waiting to pounce on their next prey. It was the same "high-pressure-make-you-wait-forever-until-you-wear-out-with-frustration" type of approach and I wanted to get out of there, even if the price was good. After stopping at one more dealership, we returned gladly to Lynnwood Honda, where Boyce Goff helped us. Boyce was friendly and genuine. The barginning process (if you could even call it that) was simple, laid-back, forthright, quick and friendly. In no time at all we had agreed upon a price. I sensed no deceptive techniques such as flattery and over-politeness. The whole process could be summed up succinctly in few words: genuinely friendly and no pressure. Lynnwood Honda is the only car dealership that I would consider again. I have never encountered a dealership that conducts business the way they do (and we even purchased a used car!) I would HIGHLY recommend Tracy, Boyce, and Lynnwood Honda to everyone. More