MINI of Annapolis

Had recall appointment Trent and went as smooth as can be!! Was pleased with comforts of the waiting room area(drinks/snacks). Lastly, once recall inspection completed wasn’t pushed to purchase or fix o be!! Was pleased with comforts of the waiting room area(drinks/snacks). Lastly, once recall inspection completed wasn’t pushed to purchase or fix other problems that my 08’MCS could use. Yes, it’s an older car with almost 190k miles but it’s mine and still puts a smile on my face whenever I drive it. More

Mini of Annapolis is a very efficient service provider and I appreciate the awesome service plans like the one I used today for 3 years of oil changes for $225! Sweet. and I appreciate the awesome service plans like the one I used today for 3 years of oil changes for $225! Sweet. More

Consistent, diligent, quick to correct errors if one is made, fair price on cars, explanations on what costs were of service and labor… I’ve been with this dealership 17+ years & my second mini… made, fair price on cars, explanations on what costs were of service and labor… I’ve been with this dealership 17+ years & my second mini… More

The Service Dept has professional reps that took care of my vehicle very quickly. Highly recommended . my vehicle very quickly. Highly recommended . More

Great service. Scheduling was easy online and the work was done quickly and with good explanations of service. Scheduling was easy online and the work was done quickly and with good explanations of service. More

I had a safety recall service performed, and waited on the premises. A free car wash was a nice extra. the premises. A free car wash was a nice extra. More

I went to the service department for a minor recall repair, and MINI of Annapolis made it very easy to take care of it. The service staff were friendly, the repair was completed promptly, and they even repair, and MINI of Annapolis made it very easy to take care of it. The service staff were friendly, the repair was completed promptly, and they even washed my car! Their waiting room is spotless and comfortable. All in all, a pleasant experience. More

Chris was patient, pleasant and knowledgeable. He made this the most positive car buying experience I’ve had so far. For the first time I left the dealership not with feelings of frustration or wo He made this the most positive car buying experience I’ve had so far. For the first time I left the dealership not with feelings of frustration or worn out but excitement. More

I had a great experience. This is the second car I’ve purchased from MINI of Annapolis. This is the second car I’ve purchased from MINI of Annapolis. More

Scheduling is simple. Check in and check out was very easy. The issue is the service recommendations and communication. Scheduled service as recommended by the vehicle Check in and check out was very easy. The issue is the service recommendations and communication. Scheduled service as recommended by the vehicle app but apparently it was out of warranty by the time I made it in. Never received a call from them and manager would not honor the warranty. Provided contact information but they never called they just emailed. The sales department did call multiple times to try and sell me a new one or ask if I was interested in selling my vehicle. Very disappointed since they merged. More