MINI of St Louis

service department - maintance and repair work The service dept is exceptional. Todd and Dave are great guys who continually went out of there way to help us and make everything as easy as possibl The service dept is exceptional. Todd and Dave are great guys who continually went out of there way to help us and make everything as easy as possible More

Awesome experience I liked everything about the dealership from the beginning to the end. The sales person Kate was a pleasure to work with. Would recommend her defin I liked everything about the dealership from the beginning to the end. The sales person Kate was a pleasure to work with. Would recommend her definitely, More

Great Experience I have purchased many cars in my time and never have I had a better, more pleasurable experience, From the office manager who met us at the door, Kate I have purchased many cars in my time and never have I had a better, more pleasurable experience, From the office manager who met us at the door, Kate our Motoring adviser, and all the way thru the Financing (which is normally a dreadful time), we felt comfortable and that we knew what was going on,, I am even contemplating a second Mini just to get to go thru this again. More

CAR LEASE, I never knew Recently leased a 2016 Mini Cooper S Hardtop 2 door. I went in with the attitude I was trading my BMW to purchase a MINI. Mark Conn was great showin Recently leased a 2016 Mini Cooper S Hardtop 2 door. I went in with the attitude I was trading my BMW to purchase a MINI. Mark Conn was great showing me all the new features of the MINI as I once owned a 2004 model. Manager Neil Westfall showed me how a lease for my situation may be the best way to go. It took me awhile to digest this as I had never thought of leasing a car before this. After reviewing the numbers it just made the most sense. They were flexible with the mileage allowance and I walked out with a check, with difference of my trade. Tina Logue in finance was a great help dotting the i's an crossing the t's, to make those very numbers add up. It's been awhile since I owned a MINI, and I am glad I am back with this great car. What adds the icing on the cake, are all of those great people at the dealership who made the experience so effortless. I say cheers to them all. More

Car buying fun My experience with Mini of St. Louis was outstanding. Dustin Summers and Neil Westfall did an super job of explaining the features of the various Min My experience with Mini of St. Louis was outstanding. Dustin Summers and Neil Westfall did an super job of explaining the features of the various Mini convertibles in stock (an excellent selection and not one in unappealing or mundane (usual) colors that dealers seem to love to order). I received a fair price for my trade in. This was the best car buying experience I have had in a long time (and I've bought lots of cars in my time). I would highly recommend this dealership and these individuals to anyone in the market for a Mini. More

best service I have ever had and it impressed my husband They were précised about the drop off and pick up time, and they kept me up to date about the what was being done to my car. The service was OUTSTAND They were précised about the drop off and pick up time, and they kept me up to date about the what was being done to my car. The service was OUTSTANDING to the point that it even impressed my husband who never ever comments about service. Because the service to my car was not done on time (trouble with radio) they gave me a loaner to drive, and even brought my car to my work and exchanged their service car. They are honest, frank and very informative about any questions that you ask. Because of their dependable service and honesty I will always buy from them and always a mini cooper. More

Best Service Stopped in today to get the scheduled oil change etc., required for my 2014 hardtop, as usual I was greeted by Todd, who quickly took care of the pape Stopped in today to get the scheduled oil change etc., required for my 2014 hardtop, as usual I was greeted by Todd, who quickly took care of the paperwork as usual. As I have said before on past experience's with mini service department all of the people in that department are great to work with. More

Pleasant, Informative, and Friendly My experience was great! Dustin was very informative about each "mini" question I had (and I had many). He was able to give me specific details rega My experience was great! Dustin was very informative about each "mini" question I had (and I had many). He was able to give me specific details regarding each make and model as we viewed the options in the lot. He listened to what I wanted in my Mini and helped direct me to the models that held the options I wanted and the best deals. Even financing went smooth and everyone was super friendly. Thanks Mini!! (and Dustin and Tina) More

Outstanding service I bought a new 2016 Mini convertible. Karen Fortune was outstanding. She worked w/ me to get the car I wanted. She kept me apprised of the process the I bought a new 2016 Mini convertible. Karen Fortune was outstanding. She worked w/ me to get the car I wanted. She kept me apprised of the process the whole time. She then took me through the car when it arrived and explained all the details of the car. She then has stayed in contact w/ me after this to make sure I am satisfied and have no further questions. This is my second Mini Convertible bought from them and the service has just kept getting better. More

Perfect customer service I went to this dealership to test drive a Mini Cooper that my husband had seen on their lot. Karen my salesperson was very sweet. She went on the test I went to this dealership to test drive a Mini Cooper that my husband had seen on their lot. Karen my salesperson was very sweet. She went on the test drive, did not even get upset when I drove the Mini to my home to get a picture of it in my driveway to send to my husband. The purchase went smoothly. We were treated with respect every step of the way. Karen even took the time to explain all the features on the car. But to be honest the car has so many features we are going to need more help from Karen. This dealership goes above and beyond on how it treats their customers. They will always get our business. More