MINI of St Louis

Awesome Customer Service! I was looking for a used MINI and found a car on their website. Steve provided excellent customer service, including explaining how their sales proce I was looking for a used MINI and found a car on their website. Steve provided excellent customer service, including explaining how their sales process worked, giving me all the information on the car, and getting the paperwork done quickly and accurately. He made it an awesome sales experience! If you're in the market for a MINI, call Steve at MINI of St Louis. More

Steve's the best! Met Steve for the first time about two weeks ago when I stopped at Mini STL. Was a prior MINI owner and wanted to test the new gen. Steve was the Met Steve for the first time about two weeks ago when I stopped at Mini STL. Was a prior MINI owner and wanted to test the new gen. Steve was the one I saw when I walked in. I feel fortunate that I got him - Steve has been an absolute delight to work with - from the time I walked in the door, to when I took delivery of the car. He's extremely helpful, very responsive and has a can-do attitude. In other words, Steve is the best! He's the best salesperson I've met at a dealership so far. I felt like Steve cared about me as a customer - not about trying to sell me something or push me into something I didn't want. He also worked to get me the best deal possible. Steve really cares about customer service and experience too. He even stayed late on a Friday for me because I changed plans and he adjusted his schedule so I could take delivery of my new MINI. If that's not amazing customer service, I don't know what is. If you do visit Mini of STL - Steve's the guy you want to talk to! :) Highly recommended!!!!! More

Excellent Care at the Service Department The service department has always been great to deal with but my visit in March 2015 was outstanding. They delivered what they said they would and for The service department has always been great to deal with but my visit in March 2015 was outstanding. They delivered what they said they would and for me that means everything! I really appreciate these guys and would highly recommend going right to the source to take the best care of your MINI. More

New car informaton Karen was very helpful by answering all our questions in a clear and friendly matter. She offered us numerous options, making it easier to chose our s Karen was very helpful by answering all our questions in a clear and friendly matter. She offered us numerous options, making it easier to chose our special new Mini. More

Loving the whole experience Kate was so helpful and patient. I went in wanting a Clubman. Test drove one, then went on to the hard top. Test drove many of them until I decided on Kate was so helpful and patient. I went in wanting a Clubman. Test drove one, then went on to the hard top. Test drove many of them until I decided on the one for me. I certainly took up her afternoon and she was so great about it. I finally have my Mini after 45 years of wanting one. The financing experience was smooth, fitted my budget. Just an all round great experience More

Great experience purchasing my 1st mini!! Gerard is a very lovely person to work with. He is kind, low keyed, helped me come to my own decisions along the way. Thorough and knowledgeable in Gerard is a very lovely person to work with. He is kind, low keyed, helped me come to my own decisions along the way. Thorough and knowledgeable in every aspect of his product. Great sense of humor. Five star salesperson. Tina - in financing - oh the most difficult area to understand and the most scary area for me - walked me through every detail. We had fun. She went above and beyond to explain! More

Great Experience I am a foreigner and bought my first car at MINI of St. Louis and before that experience I basically know nothing about the procedure of buying a car I am a foreigner and bought my first car at MINI of St. Louis and before that experience I basically know nothing about the procedure of buying a car in the U.S. I am nervous and afraid of asking at first time but Karen really helps me a lot and shows great patience and kindness when dealing with the insurance problem. Besides, we only spent little time on negotiating the price and the whole process. The experience was awesome. More

Great Customer Service I showed up to my service appointment with an attitude about things that were wrong with my 2006 Mini, by the time I left I had a smile :) I showed up to my service appointment with an attitude about things that were wrong with my 2006 Mini, by the time I left I had a smile :) More

Gerard is AWESOME My wife and I just bought a MINI hardtop. Gerard was a great salesman. He was very patient, never pushy, and took the time to answer all our questio My wife and I just bought a MINI hardtop. Gerard was a great salesman. He was very patient, never pushy, and took the time to answer all our questions. He helped us get a great deal on a great car, and we couldn't have asked for better service. If you go to MINI of St. Louis, be sure to ask for him! More

Best place to buy a car I was in a very awkward financial situation and a very vulnerable position. Kate Bryan at Mini of St. Louis was so incredibly kind and helpful to me. I was in a very awkward financial situation and a very vulnerable position. Kate Bryan at Mini of St. Louis was so incredibly kind and helpful to me. She actually had to listen to my so. Story and watch a few tears fall. She never treated me like she had the upper hand and made me feel confident in my purchase. She went out of her way to help me get into a different car. The process was very painless thanks to her thoughtfulness and professionalism. More