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MINI of St Louis - Service Center

Maplewood, MO

5.0
743 Reviews

743 Reviews of MINI of St Louis - Service Center

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May 28, 2024

Everyone is so nice. The dealership is clean. My appointment was on time & finished quickly. More

by katy329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

This is my second time taking my car in for service at this Mini Cooper location. The site is clean, organized, and the employee representatives are friendly and welcoming. I was given a full and compre More

by marycharlton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

MINI of St Louis responded

Thank you for the great 5-star Service review, Mary! We appreciate it very much.

May 04, 2024

I have been coming to this dealership for 3 years and the service has been amazing. I can always count on the staff to take off my mini Cooper starting with the receptionist that meet you as you are entering More

by joycetunstall58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

MINI of St Louis responded

Thank you so much for this amazing review, Joyce! We are very proud of our team and appreciate you letting us know about your service experience. Happy Motoring!

May 28, 2024 -

joycetunstall58 responded

Keep up the fantastic work 👍

April 21, 2024

Excellent service thank you so much. See you in xx. Louis Luie Mini Cooper JWC More

by bulldog0381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 27, 2024 -

MINI of St Louis responded

Thank you for the 5-star Service Department review! We appreciate it very much.

April 17, 2024

MINI of STL has the best dealer service and i’ve owned 3, one new, 2 previously owned. New is great but when they go over a 13 year old used vehicle and tell you its a gem, you build confidence in the brand More

by fosh2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Wester, parts
May 27, 2024 -

MINI of St Louis responded

Thank you for the 5-star review for our MINI Service Department! Clearly you have taken good care of your vehicles and we are happy for the opportunity to help keep them running well.

April 14, 2024

Love this dealership! Whether I am buying a new vehicle or getting service, I always get top notch customer service. The dealership is clean and inviting, so I don't min More

by Grif5384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

MINI of St Louis responded

Thank you for the 5-star review for our MINI Service Department!

April 11, 2024

Pleasant experience while waiting for my car to be serviced. Like the video of car while being inspected More

by Cbecker630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

MINI of St Louis responded

Thank you for the 5-star review for our MINI Service Department!

April 03, 2024

Clean, efficient, nice work area while waiting for your car, good music, services team is engaging and attentive. More

by Kim Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

MINI of St Louis responded

Thank you for the nice service review, Kim. We appreciate the opportunity to service your MINI very much!

March 24, 2024

It has been one year since I purchased my mini here, both the purchase experience and the maintenance service are great! More

by yzuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy to see you back for your service and enjoying the many perks of owning a MINI:)

March 14, 2024

Always professional, kind and courteous anytime I’ve visited their establishment. Would recommend anyone needing service for their Mini to come here. More

by StarlightBlueMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the nice review and recommendation regarding your recent MINI Service visit!

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