Maplewood Toyota

Always excellent customer service I have never received such excellent customer service in the automotive industry. They are always pleasant and prompt and keep you informed if there I have never received such excellent customer service in the automotive industry. They are always pleasant and prompt and keep you informed if there is something else that they find. Very knowledgeable Service Writers More

Smooth process Tires rotated. Noticed brake noise, emailed Jon, he called back with info that eases my mind before a 100 mile drive. Great service, timely and effici Tires rotated. Noticed brake noise, emailed Jon, he called back with info that eases my mind before a 100 mile drive. Great service, timely and efficient. More

Purchased a new Prius Great experience with Rick S once again. He always finds me just the right car. Also like to thank AJ in finance. Happy with car. Also Joe in service Great experience with Rick S once again. He always finds me just the right car. Also like to thank AJ in finance. Happy with car. Also Joe in service last night who answered my many questions. More

Easy and Painless I've leased through Maplewood Toyota 4 times and each time has been quick, painless and easy with no surprises. Jim Miller is competent and has taken I've leased through Maplewood Toyota 4 times and each time has been quick, painless and easy with no surprises. Jim Miller is competent and has taken care of my needs over the years. When I've used Maplewood Toyota for servicing my vehicle they've always performed the maintenance in the time they've estimated. Friendly staff and a nice facility. It's evident they truly care about their customers. More

Rxcellent Service Center JB Josh was very knowledgeable and extremely helpful to me. Another plus is that you wash my car for me. Also the gentleman who waived me in was ver JB Josh was very knowledgeable and extremely helpful to me. Another plus is that you wash my car for me. Also the gentleman who waived me in was very personable, as was the gentleman who drove me home because you kept my car overnight. Next visit I hope JB is the one to help me. You have an excellent service department. More

fast efficient service The service people are friendly, the service is fast, and they left you know what they did in great detail. I also liked the fact that I got a free ca The service people are friendly, the service is fast, and they left you know what they did in great detail. I also liked the fact that I got a free car wash. More

Customer service focused 11:30am - very busy. Got thru their process quickly. Noted all my concerns on my Tundra with 108,700 miles. Tundra was ready by 5:00pm - washed. I wil 11:30am - very busy. Got thru their process quickly. Noted all my concerns on my Tundra with 108,700 miles. Tundra was ready by 5:00pm - washed. I will be back. More

Excellent Jim & I just purchased our 3rd car from Maplewood Toyota. Two of our purchases were with Richard Roeser. Richard did an outstanding job helping us fin Jim & I just purchased our 3rd car from Maplewood Toyota. Two of our purchases were with Richard Roeser. Richard did an outstanding job helping us find the right car for us. I am very happy with my new 2017 Camry. I was extremely happy with the purchase price of my Car. The sales manager and finance personal were awesome! Richard did a great job helping me learn about my car. I was also very happy with the service departments job adding heated seats, side strips to protect the doors and mudflaps. Thank you so much for giving us such a enjoyable and stress free experience with Maplewood Toyota. More

really good and fast. followed with explanation of features I did not understand nor did the manual clarify. I thought I had dynamic cruise control. However, they told me followed with explanation of features I did not understand nor did the manual clarify. I thought I had dynamic cruise control. However, they told me the iM did not have that feature. More

Service of my Toyota Camry Rob Stroik was very friendly. I was having some break issue and thought the it will cost me over $450 to get my front break fixed. I got a call from Rob Stroik was very friendly. I was having some break issue and thought the it will cost me over $450 to get my front break fixed. I got a call from Rob and was pleasantly surprised that it was my rear breaks that have some issues. Rob explained the problem and fixed my issue for $2005. This was much less than that I was thinking. I am extremely happy with his service and I would give him 11 out of 10 More