Marin Acura - Service Center

Ryan O'Sullivan was friendly, courteous, professional, texted me with timely updates, and on short notice got me a loaner car. He was also the gentleman that helped me the year before. He and his staff ar texted me with timely updates, and on short notice got me a loaner car. He was also the gentleman that helped me the year before. He and his staff are excellent and it's because of the professionalism and courtesy I received from everyone there that brought me back this year for my service. Thank you, Ryan and staff. You're awesome! More

Michelle is a gem, she always helps me with kind words and a smile. She has a can do attitude and helped me once again to fix a small problem. I know I can always count on her assistance, a very big thank and a smile. She has a can do attitude and helped me once again to fix a small problem. I know I can always count on her assistance, a very big thank you Michelle and thank you Marin Acura! More

My RDX developed a few issues with the moon roof and side mirror and I went to Marin Acura to get them to look at it. Ryan was my contact throughout. He did a phenomenal job keeping me updated during the mirror and I went to Marin Acura to get them to look at it. Ryan was my contact throughout. He did a phenomenal job keeping me updated during the repair process and even mentioned there was a recall they would take care off while my car was being looked at. Communication is critical for good customer service and Ryan nailed it with almost daily texts or calls. The experience was thoroughly enjoyable and I’ll absolutely be back for this car and future Acura purchases. More

Ryan and his service team are fantastic!! They went way above and beyond to fix problems with my car and got them all taken care of. Ryan even took my car home overnight to fix the problem with the auto hi above and beyond to fix problems with my car and got them all taken care of. Ryan even took my car home overnight to fix the problem with the auto hi-beams. I HIGHLY recommend them. More

Excellent help with understanding our new/used MDX Daniel Munoz, Product Specialist was amazing and extremely patient with us. We drove across the SF Bay to go to Marin Acura because we read their sup Daniel Munoz, Product Specialist was amazing and extremely patient with us. We drove across the SF Bay to go to Marin Acura because we read their superior reviews. Prior to going I called with questions and they were quite helpful over the phone as well. Our visit in person was without an appointment and Daniel patiently took his time and provided us with helpful and important hints on how to use all the fancy bells and whistles included in our new to us 2016 MDX. The hour and a half that we spent at Marin Acura with Daniel was priceless and much appreciated. We left knowing how to use all that we asked about, in addition to many other things he helped us with. Daniel also said he was available by phone any time and to call if we needed any additional help. Being new Acura owners, we were also concerned about some of the unfamiliar engine and transmission noises that were occurring with our new car. These issues were addressed by Daniel's willingness to take a test drive with us and by the time we left we were happy to understand that all was well. We highly suggest that if you are struggling with trying to understand how to use all the computerized options that are part of your Acura, take the time to visit with one of the helpful Project Specialists at Marin Acura. It is because of our positive interactions with Daniel and the other staff at this dealership and service center that we will be taking our car there for all of it's needs. More

Excellent service from Ryan O'Sullivan, Service Advisor! I brought my prized Acura Legend in for work on my ignition. The work was performed superbly and the technician pointed out a few other items that sho I brought my prized Acura Legend in for work on my ignition. The work was performed superbly and the technician pointed out a few other items that should be repaired that I was not aware of at the time. The work was performed at a reasonable price and in a timely manner. I will be bringing my Acura back to this dealership from now on! I received excellent attention from the Service Advisor, Ryan O'Sullivan. More

Friendly and informed service technicians.The dealer is Friendly and informed service technicians. The dealer is very clean and a nice place to wait while your car is being worked on. Kind of silly, but th Friendly and informed service technicians. The dealer is very clean and a nice place to wait while your car is being worked on. Kind of silly, but the bathrooms are top notch, and makes it nice when working from the service center! More

Great service... again I had to repair my Acura TL recently, 11/11/2019, in the Corte Madera dealership. My concern was that I had very tight personal schedule and it might I had to repair my Acura TL recently, 11/11/2019, in the Corte Madera dealership. My concern was that I had very tight personal schedule and it might be a problem for me to be able to pickup my car in time. Thanks to Ryan, everything was managed very well and I was very happy to get my car fixed, washed and shining exactly when I had time to pick it up. My special thanks are to Ryan, Don and all the technical staff in this dealership for doing very good service with consistency and courtesy of high class! Elena. More

Another great service for my 2016 ILX I've owned 8 Acuras since 1993. I've purchased all of them at Marin Acura, until I moved out of the area and purchased my last Acura in another state. I've owned 8 Acuras since 1993. I've purchased all of them at Marin Acura, until I moved out of the area and purchased my last Acura in another state. Returning to Marin, I purchased my 9th Acura two years ago from Marin Acura...and always rely on their outstanding service. More

Ryan has done great service for me! I had a recall service for my Acura TL 3.2 2003 on 09/01/2019 and Ryan has done fabulous service for me. He dispatched all the necessary services and I had a recall service for my Acura TL 3.2 2003 on 09/01/2019 and Ryan has done fabulous service for me. He dispatched all the necessary services and then explained every single item of the long list of problems my car had and he helped me out to understand all the factors to be considered to make a decision. He demonstrated very nice personality, great professional knowledge and charming courtesy. I'm going to bring my car to the dealership for the further repair and I hope that Ryan will be available to work with me. With gratitude, Elena, More