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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
117 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 117 reviews

May 12, 2023

Best Ford Service Department you can take your vehicle too. Excellent and awesome job, repairs, and super friendly staff. I drive 45 minutes just to have them work on my Ford! More

by rebilbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Marlow Ford responded

Thank you so much for taking the time to leave us this awesome review! We're thrilled to hear that you had such a great experience with our service department and that our staff was able to provide you with excellent and friendly service. We're honored that you trust us with your Ford and are willing to drive 45 minutes to come see us. We look forward to serving you again in the future!

Helpful
May 03, 2023

We have purchased three vehicles. They are extremely easy to work with, and very knowledgeable. More

by luraybarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Davis
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May 05, 2023 -

Marlow Ford responded

Thank you so much for your kind words! We're honored that you have chosen us for your vehicle purchases not once, but three times. We're thrilled to hear that you found our team to be easy to work with and knowledgeable. It's our goal to provide exceptional service to all of our customers, and we're glad that we were able to meet your expectations. We appreciate your continued business and look forward to serving you again in the future!

Helpful
May 02, 2023

They care about their customers very friendly, make you fill right at home. Thank- you. More

by FLOSSY2465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Marlow Ford responded

Thank you for leaving us such a positive review! We're delighted to hear that you felt right at home during your visit with us. We take pride in providing a welcoming atmosphere and exceptional service to all of our customers. It's great to know that our efforts have not gone unnoticed. Thank you for choosing our business and for your kind words. We appreciate your support and look forward to serving you again in the future!

Helpful
May 02, 2023

Great group to partner with to keep the rolling stock running safe and reliable. Alway impressed with the knowledge of our Ford and Lincoln products ,both old and new. The staff always takes the time t More

by James Holsinger, Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Marlow Ford responded

Thank you for taking the time to leave us such a wonderful review, James! We're thrilled to hear that you've had a great experience partnering with us to keep your rolling stock running safely and reliably. Our team is dedicated to providing exceptional service and staying up-to-date on the latest technology and products. We're delighted to know that we were able to meet your expectations and that you found our staff knowledgeable and communicative. Thank you again for your support and your kind words. We look forward to serving you and your Ford and Lincoln products in the future! 🚘🚘🚘🚘

Helpful
May 01, 2023

5 Awesome, as always! Anthony and Darrell are both great :)) Service is always quicker than expected and everything is always explained and done properly More

by laura.sours@priorityauto.com
Recommend Dealer
Yes
Employees Worked With
5
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May 01, 2023 -

Marlow Ford responded

Thank you for your positive feedback! We are thrilled to hear that you had another great experience with Anthony and Darrell. We pride ourselves on providing efficient and thorough service, and it's great to hear that we are meeting your expectations. We appreciate your continued business and look forward to seeing you again in the future!

Helpful
April 26, 2023

Everything went smooth and good communication. Staff was nice and friendly. Emma was also good going over the paperwork. More

by mike22630@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Anthony and Eddie
Report | Print
Apr 26, 2023 -

Marlow Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that everything went smoothly and that you had good communication with our team. Our goal is to provide exceptional customer service, and we are pleased to hear that our staff was nice and friendly. We will pass along your kind words to Emma and let her know that you appreciated her assistance with the paperwork. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

Helpful
April 21, 2023

Great service. Very professional very quick service. Nice area to wait in. Would recommend to all my friends and family. More

by hermitcrab145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Marlow Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided great service and made your visit a pleasant one. Our goal is to provide professional and efficient service while also ensuring our customers are comfortable during their wait. We appreciate your recommendation to your friends and family and hope to see you again in the future.

Helpful
April 16, 2023

It was refreshing dealing with professionals who did not try to intimidate or pressure me into a purchase I wasn't comfortable with!! Awesome team at Marlow!! When I make my next purchase I hope it is with More

by 1shaggy1@comcast.net
Recommend Dealer
Yes
Employees Worked With
Anthony and Rob
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Apr 17, 2023 -

Marlow Ford responded

Wow, thank you for your amazing review! We are thrilled to hear that you had a refreshing experience with our team at Marlow. We understand that purchasing can be a big decision, and we always strive to make the process as comfortable and pressure-free as possible for our customers. Your kind words mean the world to us, and we're delighted to hear that you'll consider us for your next purchase. We can't wait to have the opportunity to serve you again and provide you with another awesome experience!

Helpful
April 14, 2023

Very good service, working out of town and they got me in right away and took care of problem. Fixed the problem in several hours. More

by hvadams111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Greer
Report | Print
Apr 17, 2023 -

Marlow Ford responded

Thank you so much for your wonderful review! We are delighted to hear that you had a very good experience with our service team. We understand that having a problem with your vehicle can be stressful, especially when you're working out of town. We're glad that we could get you in right away and take care of the issue for you. Our team always strives to provide efficient and effective service, and we're thrilled that we were able to fix the problem in just several hours. Thank you for choosing us to help you with your vehicle needs, and we hope to have the opportunity to serve you again in the future!

Helpful
April 13, 2023

Darren the service manager. Darren the service manager Darren the service manager. He is the man. More

by joepish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Apr 13, 2023 -

Marlow Ford responded

It's great to hear that you had a positive experience. Thank you for taking the time to leave a review and sharing your feedback. We strive to provide excellent service to all our customers, and we're thrilled that Darren was able to make your experience positive. We appreciate your business and look forward to serving you in the future!

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