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Marlow Ford - Service Center

Luray, VA

4.8
99 Reviews
Call Service Center (888) 728-4619

99 Reviews of Marlow Ford - Service Center

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March 01, 2024

I have used this dealership for service and state inspection for several years and have been satisfied. More

by ELITTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Marlow Ford responded

We're delighted to have been your go-to dealership for service and inspections over the years! Your satisfaction is our priority, and we appreciate your continued trust in us. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you for your loyalty!

Helpful
February 29, 2024

I could never see how anyone would have any complaints with the Service department, the vast experience with Mr.Cox has made a complete difference Knowing your product and providing up to date valuable More

by Royal Oil Co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Marlow Ford responded

We're thrilled to hear about your fantastic experience with our Service department, and we appreciate your kind words about Mr. Cox's expertise! Providing top-notch service and valuable maintenance information is at the core of what we do. We look forward to continuing to exceed your expectations in the future!

Helpful
February 12, 2024

They were able to get me in on a Saturday when I was really in a bind. More

by MikeWetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Marlow Ford responded

We are glad to have gotten you out of your troubles on Saturday! Thank you so much for your amazing review Mike, please let us know if there was something we could've done better!

Helpful
February 09, 2024

Darrell was great with communication and very helpful! He made sure my car was taken care off and I was able to drive it safely! More

by Prettyonyall
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Feb 14, 2024 -

Marlow Ford responded

We are so glad you enjoyed your experience with us here are Marlow Ford! Darrell is one of our best and we greatly appreciate him!

Helpful
January 27, 2024

I had an excellent experience with the service department. Mr. Greer and his colleagues did a great job. The work was accomplished in a thorough and professional manner. More

by Bulldoghouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Marlow Ford responded

We are so glad to hear about your excellent experience here at Marlow Ford! Mr. Greer is awesome and one of a kind, we love him and are glad you do too! Can't wait to see you back any time you need.

Helpful
January 24, 2024

I have been very satisfied taking my vehicle to them for service. Very pleasant to deal with and I’m confident that the services are performed correctly. More

by mmellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
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Jan 25, 2024 -

Marlow Ford responded

We are so glad to hear about your satisfaction! Glad to be your go-to automotive store, we will make sure to keep up the great work.

Helpful
January 13, 2024

Called set up a appointment got me right in and done great job cleaning my f250 and getting oil change done in timely manner More

by ncwcrc
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jan 15, 2024 -

Marlow Ford responded

Here are Marlow Ford we aim to have our customers leaving our dealership with a smile! We are glad to have gotten you in and out quickly! Hope to serve you again soon!

Helpful
January 13, 2024

Got the work done quickly, annual inspection, and reprogramming per recall notice. Excellent service. We'll be bringing our Fords back when they need service More

by JEM
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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Jan 15, 2024 -

Marlow Ford responded

We are so glad to hear your amazing 5-star review Jem! Here are Marlow Ford we take pride in our excellent service and are glad to hear glowing reviews like yours! Hope to serve you again soon!

Helpful
January 11, 2024

Knowledgable staff and pleasant to deal with. Nice clean dealership to bring your vehicle into for service. Do excellent work on your vehicle in a timely manner. More

by bnichols4
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Jan 15, 2024 -

Marlow Ford responded

Here at Marlow Ford we aim to please our customers to the best of our ability! We are glad you and your car left here happy! We can't wait to serve you again soon.

Helpful
January 06, 2024

Marlow Ford is a good dealership to do business with. They have knowledgeable people that take care of their customers. More

by Fravel’s
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jan 10, 2024 -

Marlow Ford responded

We are glad to hear your 5-star review! Glad that we could have taken care of you and provided you with such a great experience!

Helpful
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