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43 Reviews of Martin Honda - Service Center
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November 02, 2012
We were passing through town on our way home to Canada, 'twas a dark and stormy night, and one of our rear brakes was making an awful noise. I called at 7 AM on a Staurday morning to get an appointment as 'twas a dark and stormy night, and one of our rear brakes was making an awful noise. I called at 7 AM on a Staurday morning to get an appointment as soon as possible, expecting to spend the day in Newark. Instead I got an appointment immediately and three hours later were on our way home with new brake. I did not like having this brake fail on me but Gary and the other folks at Honda Martin made the experience (almost) pleasant: courteous and prompt service, everything well explained: all in all, extremely happy with you guys did, thanks a lot ! Jean C. from Montreal More
by pirate69
Employees Worked With
Gary Austin
Helpful October 16, 2012
I purchased an used vehicle from this dealership just about a month ago. Already, there is something wrong with my car. So the first thing I did was make an appointment for the service department. Had a about a month ago. Already, there is something wrong with my car. So the first thing I did was make an appointment for the service department. Had an appointment for 7am, believing that my car would be looked at that morning. I decided to give them a call, 8 hours later to get the status of my car. Come to find out, they didn't even take a look at it yet. I was not informed that my car would not be looked at first, as well as it not being done of course. The service department inconvenienced me a great deal, being without a car until they are finished with it. When I asked about a temporary car or a loaner car until then, Joe informed me that it wouldn't be possible. Worst experience ever! More
by Tmp0425
Employees Worked With
Joe
March 21, 2012
My 2002 Honda Accord had served me well, but it was time for a new car. Shari Godwin was very helpful. She took the time to learn exactly what I was looking for in a car at a price I could afford. I love for a new car. Shari Godwin was very helpful. She took the time to learn exactly what I was looking for in a car at a price I could afford. I love my new CR-V! More
by sasee28
Employees Worked With
Shari Godwin
