THIS WAS THE BEST EXPERIENCE IN PURCHASING A CAR, THEY WERE GENUINE AND REALLY CARED WHAT I WANTED. MY SALES GIRL SUZETTE WAS MORE THAN HELPFUL SHE IS A GEM AND CARING PERSON MORE SALES PEOPLE SHOULD BE LIKE HER. TOM WAS SINCERE AND SO HELPFUL. AS LONG AS SUZETTE WORKS FOR KIA(MATT BLAT) I WILL BE A CUSTOMER AND REFER MORE PEOPLE TO HER. THANK YOU
"once they got my money the whole atmosphere changed "
I purchased a used vehicle off the lot and was over happy with the vehicle, and the buying process then the games began. After being told two weeks till i get my real tags in I went a month without answer after calling the dealer the day the tag was going to expire no one would tell me whether or not I had tags come in. So i decided to show up to the dealer because I was unwilling to receive a ticket for their short comings. after almost half a hour at the dealer they walk about with my tags and proceed to take 30 minutes to put the tags on the vehicle.
After leaving the lot with the vehicle after purchase I arrived home and realized I had left a couple items in my car like my ezpass and door opener so i proceeded to call the sales manager and text him to inform him of my mistake and to put the items to the side for me for when I would be able to make it in. When I arrived back at the dealer they were no where to be found the vehicle was sold and apparently "they would've put it to the side".
All in all the after purchased run around that Rob from Matt Blatt has given me I will refuse to let any of my friends or family go through the misfortune of purchasing a vehicle off their lot.
"Another great experience. "
Suzette Matt Blatt Kia did it again; working tiredless finding the right car for our daughter.. We have gone to Suzette for 5 cars this year for family members..exceptional customer service. Simply the best!