Matt Bowers Chevrolet Slidell - Service Center

I was sold a $4k warranty on a used ram truck I bought at matt bowers, told warranty was bumper to bumper. First time I try to use it I'm told by service dept that they don't work on dodge. I asked who hono matt bowers, told warranty was bumper to bumper. First time I try to use it I'm told by service dept that they don't work on dodge. I asked who honors your warranty? The response was "how shoukd I know?" Obviously there is some finance world anomaly that prevents the warranty, which is paid in full, from being reimbursed. "It's just not possible." Complete and total rip off. Lie to your face with a smile. Never, ever do business with these people. They will steal from you. More

I was pleasantly surprised by the experience. From the low pressure sales force to the first service on my car I was impressed with the professionalism at Matt Bowers. I wish all dealerships were From the low pressure sales force to the first service on my car I was impressed with the professionalism at Matt Bowers. I wish all dealerships were run as well as this one. Thank you. More

Absolute kindness and professionalism. That always make me feel welcome and I appreciate that from them. That always make me feel welcome and I appreciate that from them. More

Service department completes work as requested. Service agents understand repair and recommend service that may be needed. Service agents understand repair and recommend service that may be needed. More

Dealership Warranty requires dealership oil changes so they can of course upsell. Question is " How valuable is your time"? I purchased from Matt Bowers Ford in Metairie but live in Slidell. I also spent they can of course upsell. Question is " How valuable is your time"? I purchased from Matt Bowers Ford in Metairie but live in Slidell. I also spent $ 5,000.00 on an extended warranty. Matt Bowers offers lifetime powertrain warranty if you do your synthetic oil change every 6 months or 5,000 miles. Sounds fair enough, right. Not really! I have an automotive back ground and in fact spent 15 years at dealerships and also built and ran a carwash and oil change. The dealerships were Toyota and every one I worked at or ran had mechanics to do expedited oil changes. A visit to Matt Bowers Chevrolet for an oil change can be 1-4 hours, although as of late think you will have to get there an hour before they open 6:20 am to get out an hour after arrival. So to do a 15 minute oil change you have your time to and from plus your wait. In todays world giving up your travel time and sitting time at the dealership is not worth it. If they are going to push this warranty and Matt Bowers servicing they should have a means to expedite the oil changes. As a note they will always look for an upsell, on one of my visits it was the cabin filter where the glove box needs to be removed to inspect. My glove box has not been the same since. As a note I gave them three stars for a reason.... I would give a single star for time of an oil change but their service writers are usually pleasant and they have a nice waiting room. That is what got them two extra stars More

Buying the truck was good. But getting honest repair work is a different story. I just bought windshield wipers. But the mechanic marked them as needing immediate replacement. But getting honest repair work is a different story. I just bought windshield wipers. But the mechanic marked them as needing immediate replacement. RIP OFF. Local tire shop found problem with my sterring arm in maybe 10 minutes. It took your mechanic over 2 hours. And still couldn't find problem. But he sure didn't forget to try and pad his commission by trying to replace wipers. I think after warranty runs out I should take it to a better mechanic shop. An honest one! More

Took all day to repair new Corvette tire that has leaked since the day I bought it new( verified by On Star diagnostic alert). They claimed a bolt was in the tire and was not covered under road hazard warra since the day I bought it new( verified by On Star diagnostic alert). They claimed a bolt was in the tire and was not covered under road hazard warranty. 2 days later same tire was still leaking and they said tire patches are not warrantied! What a low level of professionalism for a $90,000. car. I will never go back to this dealership. More

Was quoted 170. 00 to diagnose my car. Get there and they add a shop fee to a diagnosis. Already expensive enough. CHEVERLET Traverse transmissions are junk. Would no 00 to diagnose my car. Get there and they add a shop fee to a diagnosis. Already expensive enough. CHEVERLET Traverse transmissions are junk. Would not buy another again. 45,000 car and it only last 130,000 miles. Jmo No Chevys for me. More

Always friendly and helpful. Danny, Patrick, George in parts and everyone else always makes sure you are taken care of. Danny, Patrick, George in parts and everyone else always makes sure you are taken care of. More

On time and kept me informed as to what was going on. Gave service needed Gave service needed More