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Matt Castrucci Honda

Dayton, OH

3.5
48 Reviews

3013 Mall Park Drive

Dayton, OH

45459

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Showing 48 reviews

April 02, 2024

Al was very knowledgeable about the car. Al was able to get me in and out within 30 minutes. He gave me the run down of the car. He also was very polite and energetic. More

by Alishia Akbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Glover
Apr 02, 2024 -

Alishia Akbar responded

Thank you for your time.

Apr 03, 2024 -

Matt Castrucci Honda responded

Thank you so much for your kind words for Al and for taking the time to leave us this wonderful feedback!

March 30, 2024

Al Glover did an amazing job helping us with our purchase. Worked with us to give us the best price. Would recommend his service to anyone. More

by Jamaal Akbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Glover
Mar 31, 2024 -

Matt Castrucci Honda responded

Jamaal, Thank you so much for your excellent review! We are so glad that Al had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 29, 2024

Al Glover took such great care of us , helping us buy our 2022 Honda Pilot More

by Bahardin
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Al Glover
Feb 29, 2024 -

Matt Castrucci Honda responded

Here at Matt Castrucci Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Al, and it was a pleasure having you at the dealership. We appreciate your review!

January 27, 2024

Ronnie was so helpful, knowledgeable, and nice. He made my purchasing experience go so smoothly! 5-stars for Ronnie! More

by tdegeorge71
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jan 29, 2024 -

Matt Castrucci Honda responded

Thanks for your feedback on your recent visit to Matt Castrucci Honda. It's great to hear that Ronnie was able to assist you and that you had such a positive experience.

January 22, 2024

Sayyid was absolutely amazing. I bought a new vehicle and made a new friend as a major bonus. Beyond grateful that our paths crossed. His upbeat look on life, honesty, and knowledg More

by JustinRampage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayyid Jones
Jan 23, 2024 -

Matt Castrucci Honda responded

Justin, Thank you for your business and this review. We're happy to hear Sayyid and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 12, 2024

They were friendly and efficient. Our salesman Derrick Davis was helpful in the whole experience. More

by tedmar1977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
Jan 14, 2024 -

Matt Castrucci Honda responded

It's fantastic to hear that Derrick provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Matt Castrucci Honda!

October 24, 2023

I am just about to get a new car, and was debating if I wanted to stick with another Honda. My Honda Fit with 130,000 mile alternator went out recently. I had the dealership fix it. I thought they were m More

by jacobs45327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 27, 2023 -

Matt Castrucci Honda responded

Jacob, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 27, 2023 -

jacobs45327 responded

So cute. You don’t know who I am, but you found my number, gave me a call and left a message. You pretty much told me that it didn’t happen, and I got the wrong dealership, even though I have the receipt and proof. I’m going to do you all a favor and teach you this thing called integrity. Don’t worry, we will be seeing each other soon enough!!

August 20, 2022

I went in wanting a 2022 Civic. They had none on lot so they tried to convince me to buy a 2020 used. They wanted me to pay msrp of a new for the used car. I inquired about about or More

by Djandzik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New cars sales manager
July 08, 2022

Beware of upcharging. They " have to pay for new building" and "all their cars are being purchased by outsiders" so they upcharge us This is what I was told More

by ehinkle23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manager
May 23, 2022

Went to purchase a Honda Pilot, talked to salesman, drove car ready to buy until I was made aware of "their" market upcharge of 3500.00 OVER msrp. Claimed they wouldn't deal away from that upcharge as it was More

by brbrookbank
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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