Matthews Kia of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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I have been dealing with this dealership and specifically Matt DiManno for over 10 yrs and I am on my 5th lease. They are great and have served me well. My daughter has also switched to KIA because of Matt a Matt DiManno for over 10 yrs and I am on my 5th lease. They are great and have served me well. My daughter has also switched to KIA because of Matt and the vehicles that KIA offers. Wonderful service! More
Even with the Covid-19 regulations, these guys will always go out of their way to make you feel at home. Service is excellent with competitive prices. Very pleased! always go out of their way to make you feel at home. Service is excellent with competitive prices. Very pleased! More
I am now a customer for life because of Dylan. He went above and beyond for us. Picked up the vehicle at my wifes job to gwt it registered and inspected. Gave her a loaner car so she could pick up our bo above and beyond for us. Picked up the vehicle at my wifes job to gwt it registered and inspected. Gave her a loaner car so she could pick up our boys, and then dropped our new vehicle off at our house after hours! Such great customer service and my only hope is that all of the salesman are like him. More
Thought Fuccillo Kia was different. They are scam artist like everyone else. I receive a letter in the mail stating they underestimated fees in my deal and are requiring me to pay or else my registration wo like everyone else. I receive a letter in the mail stating they underestimated fees in my deal and are requiring me to pay or else my registration won’t be processed. Let me say I have experience working at dealerships and any fees miscalculated were written off by sales. This company is disgusting and I will never again do business with such dishonest people. More
Bought my first Kia this week. Our Salesman, Allan Sevor, was great. He took over for another salesman and went over and above to help me get the car I wanted. They gave me a good price for my trade Sevor, was great. He took over for another salesman and went over and above to help me get the car I wanted. They gave me a good price for my trade-in. He searched the database and found the car I wanted. He was polite and took a lot of time with us. The showroom was very nice and clean and adhered to the current social distancing protocol. He was not pushy but was friendly and easy to work with. More
Run for your financial life!! Total schiters!! Girlfriend needed a co-signer for a new car purchase. They made me the owner after lying to me, saying that it only looked that way o Total schiters!! Girlfriend needed a co-signer for a new car purchase. They made me the owner after lying to me, saying that it only looked that way on the paperwork!! Found out differently when the title arrived in the mail. Don't think this is even legal. Hopefully they do this again to the wrong person(like a cop or a lawyer). More
Been buying KIA's since my wife's 2009 Sportage. Great car, had it for 10 years. Fast forward to this week for the 3rd lease for my daughter. Salesman was courteous and friendly, said all the right thin car, had it for 10 years. Fast forward to this week for the 3rd lease for my daughter. Salesman was courteous and friendly, said all the right things. Comes out with the lease deal, says "I think you will be very happy with this deal" $100 higher per month than we told him was our limit. Happy? Confused! When we got up to leave told him how disappointed we were, made excuses that "we don't control the price, we don't control the deals, etc. "Here is my card if you ever need anything!" Clearly not tuned in to what was going on. Not the same Company. Will be looking at other dealers and just buy a car! More
Nothing huge about it. Bought a new forte in 2015. Car was great until we hit 77k. Motor was shot.......yes shot. They had our car for 6 months while they sourced the parts Bought a new forte in 2015. Car was great until we hit 77k. Motor was shot.......yes shot. They had our car for 6 months while they sourced the parts needed. I had a loaner car during that 6 months. Bring loaner back, and they tell me there is a cleaning fee because the throw away mats had dirt on them. I had the vehicle 6 months! They wanted to charge over 100 to clean mats that were throw-aways. Little to no communication from fuccillo the whole time the car was there. We get our car back and 13k later check engine comes on. We drop car off the night before it was scheduled and we told them to keep it for the day. They made it a point to tell me I will be charged a 100 diagnostic fee for them to look at a car that they just replaced the motor 13k ago. Call at 5 and they say they havnt even looked at it yet!!! They tell me sorry. Picked it up that night ( without them even looking at it). Stay away from Kia, and more importantly stay away from fuccillo kia of Greece. Take your money to a real dealership. Besides the initial sale, all other aspects of my experience with them have been the worst i have ever had. More