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Matthews Kia of Greece - Service Center
Rochester, NY
263 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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263 Reviews of Matthews Kia of Greece - Service Center
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May 02, 2024
I do not comment for reviews. See below for ratings on aspects of the visit. Done See below for ratings on aspects of the visit. Done More
by dmgathmann
Verified CustomerEmployees Worked With
Helpful May 02, 2024
Service department under Joe Kruppenbacher and his staff have been nothing short of excellent providing great service, a friendly atmosphere and timely workmanship. Matt DiManno in sales has been my go to have been nothing short of excellent providing great service, a friendly atmosphere and timely workmanship. Matt DiManno in sales has been my go to guy for the lease of my last several vehicles. I am very pleased with the relationship we have forged and the resultant deals that have resulted. Going to Matthews Kia is always like seeing old friends. More
by GNASCA001
May 02, 2024
MATTHEWS WAS OK ON THIS BUT ALL IT WAS IS MY STOLEN KIA SPORTAGE (2ND TIME) WAS STOLEN AND TOTALED,THEY REALLY DIDN'T HAVE TO DO ANYTHING. THAT BEING SAID PLEASE DO NOT CONTACT ME IN ANYWAY AT ALL,MY KIA SPORTAGE (2ND TIME) WAS STOLEN AND TOTALED,THEY REALLY DIDN'T HAVE TO DO ANYTHING. THAT BEING SAID PLEASE DO NOT CONTACT ME IN ANYWAY AT ALL,MY KIA EXPERIANCE ENDED IN DISASTER BECAUSE OF THE BOGUS ANTI-THEFT SOFTWARE SYSTEM YOU INSTALLED,THEY WENT THROUGH DOOR HANDLE AND LOCK ASSEMBLY,ALSO THE CAR HAD A CLUB PROVIDED BY KIA TO THE CITY OF ROCHESTER AND THAT WAS NO DETERRENT,THEY RIPPED IT OFF LIKE A TOY,I HAVE CALLED VESTAL TO TAKE MY NAME OFF ALL LISTS AND MAILINGS.I'M TOTALLY DONE WITH KIA THANKS CHARLIE O'HARA More
by CMOHARA127
Employees Worked With
May 02, 2024
Great customer service. Friendly and thorough, addressing the recall and keeping my KIA SELTOS up to date on all maintenance. Friendly and thorough, addressing the recall and keeping my KIA SELTOS up to date on all maintenance. More
by giniafairy
Employees Worked With
May 01, 2024
Service personnel were good. Very friendly to me and my spouse. My car is in good hands Very friendly to me and my spouse. My car is in good hands More
by PK1DAWLEY
April 17, 2024
Both service guys were very professional and kind. We brought both of our vehicles for inspections (and one recall with a software upgrade). They kept us both updated and we were both out of there in We brought both of our vehicles for inspections (and one recall with a software upgrade). They kept us both updated and we were both out of there in a reasonable amount of time. More
by MICHELLE.MEYER
Employees Worked With
I forgot the names of the two gentlemen. One took the Forte and one took the Sportage.
April 16, 2024
Fast and very reasonable price. Brett was very nice and knowledgeable. Will return for future needs Brett was very nice and knowledgeable. Will return for future needs More
by hoopcdan5
Employees Worked With
April 14, 2024
I was there for NYS inspection. It took 1 1/2 hours. Not impressed at all. There was NO communication. It took 1 1/2 hours. Not impressed at all. There was NO communication. More
by kwicz
Employees Worked With
