Back

Maus Nissan - Service Center

New Port Richey, FL

4.6
1,643 Reviews

1,643 Reviews of Maus Nissan - Service Center

Sort by
December 11, 2019

GREAT John was helpful as always John always goes and beyond whenever I go there for any service. He takes the time to explain everything they looked at and recommends anything that h More

by dragonheartcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr.
Dec 12, 2019 -

Maus Nissan responded

Thank you for the 5-Star Review, Dragonheartcd! We appreciate the opportunity to earn your business, and for the kind words- especially for recognizing John, who always does such a great job for our guests! Thank you for being a part of our Maus Nissan Family, and have a blessed day!- Paul DaRocha, Loyalty Manager

December 10, 2019

10,000 mile service I always get the best service. Most times I wait in the dealership for my car, but this time you were kind Enid to give me a car so I could do some s More

by Bobbyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT BOYLAN, Katrina Atkinson
Dec 10, 2019 -

Maus Nissan responded

Thank you for the wonderful review, Bobbyk! We appreciate you trusting us to take care of you and your vehicle, and are very glad that your experience reflects our 'Maus Difference!' Thank you for being a part of Our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 08, 2019

Oil change Katrina Atkinson was my Service Advisor for the second time. I found her to be very accommodating and always pleasant. She will be my requested advis More

by beyer158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Vulcanoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT BOYLAN, Katrina Atkinson
Dec 09, 2019 -

Maus Nissan responded

Beyer158, thank you for taking the time to leave us such a wonderful review, especially for recognizing Katrina, Matt B., and Linda- they are awesome! We appreciate the opportunity to earn your business, and look forward to providing you that same level of service each and every time! Thanks for being a part of Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

December 06, 2019

Always my favorite car dealership Always an amazing experience. They always help me plan out all my future appointments and plan spending. They make sure that I have everything up to d More

by Jesster132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennie Acosta
Dec 06, 2019 -

Maus Nissan responded

Thanks for the great review, Jesster132! We strive to serve every guest like Family, and we are so happy that this was your experience! We look forward to helping you again in the future, and have a blessed day! -Paul DaRocha, Loyalty Manager

December 06, 2019

Great customer service! Awesome staff, I took my car in for an oil change and they also fixed some clips in the front of my car (behind the fenders) and the weather strip for More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 06, 2019 -

Maus Nissan responded

We're so pleased that you had a great experience with our Service Department, Cecilia! We look forward to helping you again in the future. Thank you for being a part of Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2019

Great team at Maus I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have mo More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Maus Nissan responded

Thank you for the great review, Robbie! We appreciate your business, and your feedback- I'll look into the donuts situation! Thanks again for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 05, 2019

Wonderful Service is always a great experience. My service writer is wonderful to work with. Maus has the customers best interest at heart I recommend ‘this dea More

by dlcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 05, 2019 -

Maus Nissan responded

Dlcasey, thank you for such a kind review! We strive to give our customers a truly exceptional experience, and we're so glad that you had that you felt the 'Maus Difference.' Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Good customer service I do all my car services in mass Nissan good customer service friendly work place good management great car dealership good cars on gas mileage More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., Steven Barranco, Jennie Acosta, Katrina Atkinson, Tiffany Norori, Paul Guglielmo
Dec 04, 2019 -

Maus Nissan responded

Thank you for the great review, Mel! We appreciate your business, and we look forward to serving you again in the future! Thanks for being a part of Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Car wasn't starting properly My concerns were listened to and addressed, however I was charged for diagnostic service, wasn't happy about that and my car wasn't cleaned properly. More

by coachbag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Dec 05, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review, and we appreciate the feedback, Coachbag! Like most service departments, we do have a fee for diagnostics; however, if you choose to have the repair done here, (or if the repair is covered under warranty), then there is no separate or additional charge for the diagnosis. We do apologize if your vehicle was not cleaned well enough; please let us know when you will be in the area, and we will gladly refresh your car! Thank you again, for being part of the Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 04, 2019

Routine service for my 2016 Nissan Senta- All went very well Service Center is well organized and well run. I have had service pro Lance Johnson previous and today he provides excellent, professional service. xx More

by domalley440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Maus Nissan responded

Thank you for the great review, Domalley440! We are glad that you have enjoyed your experience with our service department, and appreciate you recognizing some of it's stars: Lance and Drew! Thanks for being a part of our Maus Nissan Family! Have a blessed day! - Paul DaRocha, Loyalty Manager

...
144
...