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Maus Nissan - Service Center

New Port Richey, FL

4.6
1,584 Reviews
Call Service Center (727) 999-6287

1,585 Reviews of Maus Nissan - Service Center

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May 31, 2024

Only been once so not a lot to base anything on. We’ll see how the next visit goes. More

by Gstodghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department. We value you as a customer and appreciate your feedback. It looks like we missed the mark during this visit, so please let us know if there is anything we can do, and we'll be happy to address your concerns. Have a blessed day. Sincerely, Maus Nissan

Helpful
May 31, 2024

James was great. So expensive though. I take my car elsewhere for many other services because of this. More

by Resq463d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department, we appreciate your trust. James is fantastic - thank you for recognizing him! We would like to have a representative reach out to you about your pricing issue, but we will need a little more contact information to be able to call you. We do make an effort to be competitively priced among the other dealerships in our area, and have one of the lowest priced labor rates in our market. Please contact us directly, and we'll be happy to help. Thanks for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Helpful
May 31, 2024

they know their vehicles I have dealt with mary for years and continue to use their services More

by Jeffhochstadt@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Maus Nissan responded

Thanks for the kind words and 5-stars, Jeff! Mary does a fantastic job for our guests- thanks for recognizing her! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
May 31, 2024

Every time I take my vehicle to get it service the staff is very friendly. Specially my Service Advisor Sal. Very helpful and informative. Explains everything. Always keeps me up to date on the work being d More

by Gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan Mr. Franco! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
May 30, 2024

Over all I like this dealership. If I were looking for another car/truck I would start here. More

by Tgoodart56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : That all I know
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May 31, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Terry! We appreciate your continued trust, and we thank you for your recommendation! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
May 29, 2024

John Thorne is a great Service Manager, very detailed and informative. Overall, service was fantastic. More

by FOGUSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows, Maria! We appreciate your trust, and thank you for your kind words. John does a phenomenal job taking care of our guests - thanks for recognizing him! We're overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything you need! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
May 29, 2024

Prompt and timely service. All work performed as promised and vehicle returned to me nice & clean. Satisfied customer! More

by millerman1855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Norori
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May 30, 2024 -

Maus Nissan responded

We love our customers and glad that it shows! Let us know when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
May 28, 2024

Maus is the best car dealership I have ever delt with. When I Googled most reliable car, the TLX was rated #1. I purchased my car in Tampa, but it is serviced at Maus, New Port Richey. My TLX has been run More

by johnnyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy, Johnny! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- and treating you like family - that's the #MausDifference! We look forward to serving you for years to come- so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
May 28, 2024

Found vehicle settings changed after service was complete . Don’t know how it happened but was frustrated to find the vehicle auto lock was turned off and noticed days later that car was not locking as I wal More

by larry.chandler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
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May 29, 2024 -

Maus Nissan responded

Here at Maus Nissan, we value you as a customer, and appreciate your feedback. We are referring this to our Service team to look into what might explain what had happened. In the meantime, please accept our apologies for the confusion, and please contact us directly if you have any other questions, or need further assistance. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
May 28, 2024

They got my tire patched up quickly and I was out of there in a flash! More

by SunCoastKeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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May 29, 2024 -

Maus Nissan responded

Thanks for the 5 star-review, Keith! Glad we were able to get you back on the road- fast and safe! We look forward to serving you for years to come - so let us know if there is ever anything you need. Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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