Maxwell Ford
Austin, TX
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Satisfaction guaranteed I was provided with all the correct information to make the best decision possible and was assisted properly on choosing the right vehicle for myself. I was provided with all the correct information to make the best decision possible and was assisted properly on choosing the right vehicle for myself. Would recommend highly. More
Leased a 2017 F150 STX Troy was a very helpful and friendly sales rep that assisted me in the leasing of my new F150. I'm glad that I was able to work with him to make my ve Troy was a very helpful and friendly sales rep that assisted me in the leasing of my new F150. I'm glad that I was able to work with him to make my vehicle shopping experience more pleasant. My overall opinion of the dealership itself is not as high as that of my sales rep due to their misleading prices and offers listed on their website which encouraged me to visit this location. More
Very Satisfied Aaron helped us out a great deal and made the sale as painless as possible. Very helpful, courteous and professional. Will definitely return when its Aaron helped us out a great deal and made the sale as painless as possible. Very helpful, courteous and professional. Will definitely return when its time to purchase another vehicle. More
leasing another vehicle outstanding service provided by sales consultant. he provided guidance for getting full support from Ford on the 'id.me." website. even stayed on the outstanding service provided by sales consultant. he provided guidance for getting full support from Ford on the 'id.me." website. even stayed on the phone while I accessed the site to find the information required. More
Prompt and Friendly Everyone was so friendly, especially at the end of a long day. We got the price we wanted and everyone was helpful. Definitely buying future cars ther Everyone was so friendly, especially at the end of a long day. We got the price we wanted and everyone was helpful. Definitely buying future cars there! More
Great Customer Service My Ford had some issues with the door not closing, and when I called to schedule an appointment for it to be looked at, Jackie immediately looked at t My Ford had some issues with the door not closing, and when I called to schedule an appointment for it to be looked at, Jackie immediately looked at the recall list and found out that my door latches had been recalled. She got me set with an appointment for the next morning and made sure I had a rental car for the day. Jackie kept me apprised of my car's status and when it was done, she made sure I was satisfied with the job they had done. I will definitely be coming back to Maxwell Ford, and I appreciate that they have hard working employees like Jackie there to help! More
It was a pleasure doing business with your dealership Came down from AMARILLO to buy our new car will come back for sure when we are ready for our next car. The sale person was a nice person to work Came down from AMARILLO to buy our new car will come back for sure when we are ready for our next car. The sale person was a nice person to work More
Amazing Customer Service Carlos Guzman helped me find my new (or at least new to me) car! The people that work at Maxwell Ford are honest and true their word. As a first time Carlos Guzman helped me find my new (or at least new to me) car! The people that work at Maxwell Ford are honest and true their word. As a first time buyer they made sure that I was not going through this alone and helped me all the way through. Bob Chapman, Finance Manager, was amazing and took the time to go over everything with me and made sure I knew what everything was and gave me great advice. I would recommend anybody looking for a new or used car to stop at Maxwell Ford and talk to Carlos Guzman. More
So nice and so easy My husband and I purchased a 2016 Ford Escape from Maxwell about 3 months ago, and I brought it in today for an oil change. Because it was my first se My husband and I purchased a 2016 Ford Escape from Maxwell about 3 months ago, and I brought it in today for an oil change. Because it was my first service visit after purchasing the car from them, it and a full "works" and multipoint inspection were free! From the moment I got there from the moment I left (which was maybe an hour, but I read my book in their comfortable waiting room and time just flew by), everyone was kind and helpful. My husband and I have been working with Jackie in the service department for a while now, and she is always super helpful, and today was no different. She made sure my car was taken care of! More
Serhiy knows his trucks! Found the right truck package and price range I was looking for. Great sales person and really took the time to find the correct truck on a very big l Found the right truck package and price range I was looking for. Great sales person and really took the time to find the correct truck on a very big lot. The finance department was straight forward and did not keep me waiting. Really top notch dealership... More