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Mazda Of Lodi

Lodi, NJ

Overview
Employees
Reviews
Vehicles
4.7
2,311 Reviews
As part of our ongoing effort to meet the needs of today's digital customer, Mazda of Lodi presents www.mazdaoflodi.com where you will find access to useful information in your pursuit of a new vehicle. Our commitment does not end here though. Once you become a Mazda of Lodi client, you have the option of scheduling appointments by filling out our online service appointment form. Also, if you have a need for parts, you can use our online parts order form at your convenience. We invite you to visit our web site often, as the information and selection are updated regularly. Check out the updated inventory for a new or pre-owned Mazda car or truck.
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130 US Highway 46 East

Lodi, NJ

07644

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Showing 2,311 reviews

June 02, 2024

The staff was courteous, helpful, and thorough. Communication was the only thing that could have been a little better. More

by dandreast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

Helpful
June 02, 2024

Efficient , clean, and courteous. What more could you ask for? Immediate intake upon arrival - no getting written up for 5 minutes. Great experience. More

by ESuds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but she was great.
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Jun 03, 2024 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

Helpful
June 02, 2024

I am extremely disappointed with my recent experience at this dealership. I brought in my car because the touchscreen was malfunctioning, operating on its own. They charged me $160 for a diagnosis, only to More

by sarahsami1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept. Don't know the name
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Jun 06, 2024 -

Mazda Of Lodi responded

Thank you for providing this feedback, Sarah, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
June 01, 2024

Thank you the service was outstanding 🙌🏽 Door To Door Service from the paper process to the approval More

by TORRESEVA0420
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob
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Jun 02, 2024 -

Mazda Of Lodi responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Helpful
June 01, 2024

Had nothing but a good experience at Mazda of Lodi. Leased for a second time thru their dealership. The process was no pressure, no hassle. Our salesperson Dmitry was outstanding and handled the whole More

by MARY2026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 31, 2024

Will never go back waited 3 hours no One ever talked to me and wanted to charge me $5k for repairs when I only wanted to find out how to fix blind spot monitoring More

by handzofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jun 01, 2024 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
May 30, 2024

Carl was a great car dealer at Lodi's Mazda. He was able to get us get a wonderful deal on a lease and worked very quickly to get us the keys to the car. Carl was very professional and accommoda More

by KuriousDan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
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May 30, 2024 -

Mazda Of Lodi responded

Dan, We are very happy to hear Carl and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 30, 2024

Fantastic, attentive, efficient, and considerate service. The service manager thought about all my needs. This was a great experience! More

by tarpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Diane and our team, and we look forward to working with you again.

Helpful
May 29, 2024

Carl was amazing and helped my family out tremendously with getting into a new car. More

by ALYSSADANIELS98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galen Dorry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl from Sales and Rosie from service , Rick Maher
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May 30, 2024 -

Mazda Of Lodi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
May 28, 2024

they were very dismissive when i brought a problem to their attention when i visited which was disappoint most likely will go to another dealership to get my car fixed next time More

by michealachea20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
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May 29, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your experience, Michael, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
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