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Mazda of Claremont - Service Center

Claremont, CA

4.7
170 Reviews

170 Reviews of Mazda of Claremont - Service Center

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May 15, 2024

Top notch! Smooth transaction. Informative and professional. Easy to communicate and well executed thank you More

by RENE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to George. Please let us know if there's anything else we can do for you.

May 14, 2024

Martin was very cordial, helpful and informative. Alonzo thank you for the video. My wait time is what would have expected. Dealership waiting area was very well kept. Everyone was extra nice! Tha More

by duckie.ln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin 5 stars
May 17, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of your visit to our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

May 13, 2024

Their msrp on new cars is higher than others and they give you a slight discount to act as they are the good people but they are lying to you. Beware of their fraud, prices set by mazda for new cars are More

by S.HASSAANALI
Recommend Dealer
No
Employees Worked With
Vander Urzua
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Mazda of Claremont responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

May 10, 2024

I cannot say enough to recommend working with this dealership! Everyone I dealt with made the experience an extremely positive one. They were helpful, responded to all my questions and requests, deliv More

by ronnirunes
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, General Manager, Ram Tehrani
May 13, 2024 -

Mazda of Claremont responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

May 10, 2024

We really enjoyed our experience service was easy to make an appointment and quick when we got there. Very affordable for us. We will come again More

by GOLDINGBUNGALOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

May 03, 2024

The service and hospitality was great, will definitely continue to bring my car here for service! More

by JORGE_S91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mazda of Claremont responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

May 03, 2024

the car was exactly what I wanted and perfect. I worked with someone who represented me. More

by s.e.l.
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2024

Good service . Happy to the maintenance here~~ very nice place , everyone is friendly and professional More

by ALISA0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mazda of Claremont responded

We love reading that you were happy with your customer service experience! Don't hesitate to reach out if you have any questions.

April 27, 2024

My car was missing parts that could have caused an accident and I still waiting on my refund 3 weeks later. Will never come back to this location. Bolts that hold my tires on were not there and my oi More

by aschirm03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mazda of Claremont responded

We're so sorry to hear about this experience. This is not characteristic of our team or the service we strive to provide. We appreciate you allowing us to cover your repairs at another dealer and your refund was mailed out last week. We understand your frustration, and apologize for your inconvenience.

April 24, 2024

Great service department fast and friendly service and very up front with pricing and labor rates which I greatly appreciate very much. I will definitely be back to service my CX-5 Turbo. More

by ryan.zubiate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Mazda of Claremont responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

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